nanog mailing list archives

Re: Constant Abuse Reports / Borderline Spamming from RiskIQ


From: "Kushal R." <kushal.r () h4g co>
Date: Mon, 13 Apr 2020 23:14:11 +0530

      
  

 All abuse reports that we receive are dealt within 48 business hours. As far as that tweet is concerned, it’s pending 
for 16 days because they have been blocked from sending us any emails due to the sheer amount of emails they started 
sending and then our live support chats.
  

  
We send our abuse reports to, but we don’t spam them to every publicly available email address for an organisation, it 
isn’t difficult to lookup the Abuse POC for an IP or network and just because you do not get a response in 24 hours 
does not mean you forward the same report to 10 other email addresses. Similarly twitter isn’t a place to report abuse 
either.   
  

  
  

  
  
  
On Apr 13, 2020 at 9:37 PM,  <Rich Kulawiec (mailto:rsk () gsp org)>  wrote:
  
  
  
 On Mon, Apr 13, 2020 at 07:55:37PM +0530, Kushal R. wrote:  >  We understand these reports and deal with them as per 
our policies and timelines but this constant spamming by them from various channels is not appreciated. Quoting from: 
https://twitter.com/RiskIQ_IRT/status/1249696689985740800 which is dated 9:15 AM 4/13/2020: 5 #phishing URLs on 
admin12.find-textbook[.]com were reported to @Host4Geeks (Walnut, CA) from as far back as 16 days ago, and they are 
all STILL active 16 days is unacceptable. If you can't do better than that -- MUCH better -- then shut down your 
entire operation today as it's unworthy of being any part of the Internet community. ---rsk  

  
  
  
     

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