nanog mailing list archives

Re: Charter and Cox contacts


From: <daniel () pyranah com>
Date: Tue, 14 May 2019 10:13:06 -0400

"On 5/13/19 12:11 PM, daniel () pyranah com wrote:
Does anyone have contacts at Charter (Spectrum) and Cox? For some reason,
our IP has been blocked by them and our customers are unable to send email
via their charter/cox accounts. Thanks


Would you be talking about port 25/tcp outbound?  Lots of ISPs will
block port 25 as a rule; you have to call to have it opened.  At the
same time, you can request the PTR record you need to keep big mail
receivers happy."


It's the outgoing smtp ports, 587 for charter and 465 for cox. 
They are open on my end but our IP address that most of our 
customers are natted through is blocked by the email servers.

Daniel Temple
VP of Operations
Pyranah Communications, LLC
828-743-2470 ext.205
Pyranah.com
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-----Original Message-----
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Today's Topics:

   1. Issues with SIP packets between VZ Fios and NTT (Dovid Bender)
   2. Re: Ownership of Routers on Both Ends of Transnational Links
      (Pengxiong Zhu)
   3. Re: Issues with SIP packets between VZ Fios and NTT
      (Brielle Bruns)
   4. Re: Ownership of Routers on Both Ends of Transnational Links
      (Christopher Morrow)
   5. Re: Issues with SIP packets between VZ Fios and NTT (Dovid Bender)
   6. Re: Ownership of Routers on Both Ends of Transnational Links
      (Pengxiong Zhu)
   7. Re: Issues with SIP packets between VZ Fios and NTT
      (Brielle Bruns)
   8. Re: Issues with SIP packets between VZ Fios and NTT (Dovid Bender)
   9. Re: Ownership of Routers on Both Ends of Transnational Links
      (Christopher Morrow)
  10. Re: Issues with SIP packets between VZ Fios and NTT (Dovid Bender)
  11. Re: Issues with SIP packets between VZ Fios and NTT (Jared Mauch)
  12. Re: Issues with SIP packets between VZ Fios and NTT (Dovid Bender)
  13. Re: Issues with SIP packets between VZ Fios and NTT (Pete Rohrman)
  14. Charter and Cox contacts (daniel () pyranah com)
  15. Mostly name and shame... (bzs () theworld com)
  16. Re: Ownership of Routers on Both Ends of Transnational Links
      (Randy Bush)
  17. Re: Charter and Cox contacts (Stephen Satchell)
  18. RE: FCC Hurricane Michael after-action report (frnkblk () iname com)
  19. Re: FCC Hurricane Michael after-action report (Mike Bolitho)
  20. Re: Issues with SIP packets between VZ Fios and NTT (Saku Ytti)
  21. Re: NTP for ASBRs? (Mark Tinka)
  22. Re: NTP for ASBRs? (colin johnston)
  23. Fwd: [afnog] SAFNOG-5 & iWeek 2019 Registrations Open (Mark Tinka)
  24. Re: Issues with SIP packets between VZ Fios and NTT (Dovid Bender)


----------------------------------------------------------------------

Message: 1
Date: Mon, 13 May 2019 11:21:12 -0400
From: Dovid Bender <dovid () telecurve com>
To: NANOG <nanog () nanog org>
Subject: Issues with SIP packets between VZ Fios and NTT
Message-ID:
        <CAM3TTh2qpkWOD2DPy2GU-9hHkKUX8GVExfjYmmq0YEeCyubaKw () mail gmail com>
Content-Type: text/plain; charset="utf-8"

Hi,

Over the last 48 hours we have been getting a lot of alerts of customers
phones losing registrations to us. All the complaints are coming from
customers that are on VZ Fios in the NYC area. Anyone else see anything
strange going on?

TIA.

Dovid
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------------------------------

Message: 2
Date: Sat, 11 May 2019 17:24:27 -0700
From: Pengxiong Zhu <pzhu011 () ucr edu>
To: "North American Network Operators' Group" <nanog () nanog org>
Cc: Zhiyun Qian <zhiyunq () cs ucr edu>, Zhongjie Wang
        <zwang048 () ucr edu>, Keyu Man <kman001 () ucr edu>
Subject: Re: Ownership of Routers on Both Ends of Transnational Links
Message-ID:
        <CAEnbXKuzZ8ZdQafN3cnn6Q5zo3ydsmiMSJ83mEjhL5wf_Myk9g () mail gmail com>
Content-Type: text/plain; charset="utf-8"

Thanks again for your insightful responses!

The case we discuss above is Chinese ISPs renting routers located outside
China and the IPs belong to other ISPs.

How about the case that the IP belongs to a Chinese ISP and is located in
US(from RTT result), can we say it is very likely or definitely
owned/operated by the Chinese ISP? Why would some ISP try to rent routers
of Chinese ISP in US?

For example, a traceroute from Ohio to an IP in China. Hop 17 and hop 18
should be located in US based on the RTT, and yet they belong to a Chinese
AS(China Telecom). Does this mean that Chinese Telecom is managing these
two hops?

  HOST:                        Loss%   Snt   Last   Avg  Best  Wrst StDev
  6. AS???    100.65.11.97      0.0%   100    2.0   1.0   0.4  12.6   1.3
  7. AS???    52.93.15.238      0.0%   100    2.4   2.0   1.5  11.4   1.1
  8. AS???    52.93.14.134      0.0%   100   21.9  26.3   4.2  54.4  11.3
  9. AS???    52.93.14.119      0.0%   100    2.6   2.1   1.6  10.8   1.2
 10. AS???    100.91.27.86      0.0%   100   25.8  26.2  25.6  34.9   1.2
 11. AS???    54.239.42.197     0.0%   100   25.5  25.9  25.4  35.8   1.5
 12. AS???    100.91.4.218      0.0%   100   25.9  26.2  25.1  38.3   1.6
 13. AS???    100.91.4.217      0.0%   100   25.4  26.0  25.3  41.4   2.0
 14. AS???    100.91.5.85       0.0%   100   25.3  25.8  25.2  29.1   0.9
 15. AS???    54.239.103.86     0.0%   100   25.6  30.0  25.2  49.1   3.8
 16. AS???    54.239.103.77     0.0%   100   25.3  25.6  25.2  28.1   0.5
 17. AS4134   218.30.53.1       0.0%   100   28.0  29.1  25.2  33.1   2.3
 18. AS4134   202.97.50.21      0.0%   100   32.4  29.1  25.2  33.5   2.4
 19. AS???    ???              100.0   100    0.0   0.0   0.0   0.0   0.0
 20. AS???    ???              100.0   100    0.0   0.0   0.0   0.0   0.0
 21. AS4134   202.97.94.121     0.0%   100  186.8 185.6 181.8 189.8   2.3
 22. AS4816   119.147.222.6     0.0%   100  182.6 183.5 182.4 195.8   1.8
 23. AS4816   183.2.182.130     0.0%   100  181.7 183.3 181.5 207.0   3.9
 24. AS???    ???              100.0   100    0.0   0.0   0.0   0.0   0.0
 25. AS45102  116.251.113.158   0.0%   100  176.7 177.9 176.5 186.7   2.1
 26. AS45102  116.251.115.141   0.0%   100  213.2 213.4 213.1 218.5   0.6


Best,
Pengxiong Zhu
Department of Computer Science and Engineering
University of California, Riverside


On Tue, Apr 16, 2019 at 7:37 PM Erik Sundberg <ESundberg () nitelusa com>
wrote:

May sure when you are dealing with transnational links to watch the
latency so you can tell when the link goes international. Just because you
are going from a US Network provider to China Telecom doesn't mean that
your not connecting to them in the united states.



For example a traceroute from Denver to 27.29.128.1 which is an IP in
China Telecom's network.

It's about 26ms between Denver and Los Angeles. Hop 5 to Hop 6

China Telecom connects to GTT in Los Angeles Hop7/8

On Hop 8 is in the United State and Hop 9 is across the pacific. Because
the latency goes from 31 ms to 183 ms.


Just something to keep in mind.



 Packets               Pings
 Host
Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. _gateway
0.0%    14    1.0   1.2   1.0   2.8   0.5
 2. te-0-0-26.ear2.den1.us.nitelusa.net
 0.0%    14    0.9   1.0   0.8   2.1   0.4
 3. te-0-0-26.ear1.den1.us.nitelusa.net
 0.0%    14    1.1   1.6   1.1   2.9   0.7
 4. te-0-0-1-0.cr1.den1.us.nitelusa.net
 0.0%    14    1.0   1.0   1.0   1.1   0.0
 5. ae1-122.cr0-den2.ip4.gtt.net
0.0%    14    0.5   1.2   0.3   6.9   2.0
 6. et-0-0-47.cr3-lax2.ip4.gtt.net
0.0%    14   26.5  26.4  26.2  26.7   0.2
 7. as4134.lax20.ip4.gtt.net
0.0%    14   27.7  28.7  26.8  30.1   1.1
 8. 202.97.50.29
0.0%    14   31.4  30.6  26.8  34.1   2.4
 9. 202.97.41.129
 0.0%    14  183.3 187.1 183.3 190.8   2.4
10. 202.97.94.101
 0.0%    14  187.9 188.6 186.1 211.2   6.8
11. 202.97.94.141
 0.0%    13  177.8 180.7 177.2 184.2   2.3
12. 202.97.67.54
0.0%    13  199.5 201.2 197.4 205.1   2.6
13. 111.177.110.62
0.0%    13  205.9 206.3 205.9 208.2   0.7
14. 27.29.128.1
 0.0%    13  202.6 202.8 202.5 203.9   0.4


Erik Sundberg

Sr. Network Engineer

Nitel

350 N Orleans Street

Suite 1300N

Chicago, Il 60654

Desk: 773-661-5532

Cell: 708-710-7419

NOC: 866-892-0915

Email: esundberg () nitelusa com

web: www.nitelusa.com

------------------------------
*From:* Zhiyun Qian <zhiyunq () cs ucr edu>
*Sent:* Tuesday, April 16, 2019 1:02:36 PM
*To:* Erik Sundberg
*Cc:* Pengxiong Zhu; Zhiyun Qian; Zhongjie Wang; Keyu Man
*Subject:* Re: Ownership of Routers on Both Ends of Transnational Links

Erik,

Thanks a lot for the information! This is extremely helpful. We are
conducting an analysis on performance/policy-related study on transnational
links. We are hoping to submit a paper soon. Will be glad to share all the
details once we have a draft!

Best,
-Zhiyun


On Tue, Apr 16, 2019 at 10:35 AM Erik Sundberg <ESundberg () nitelusa com>
wrote:

CPE is usually ran by the customer. Some provider do offer managed routers
for a fee. Kinda like renting a cable modem from your provider.


What are your guys trying to accomplish or find out?

Erik



Erik Sundberg
Sr. Network Engineer
Nitel
350 N Orleans Street
Suite 1300N
Chicago, Il 60654
Desk: 773-661-5532
Cell: 708-710-7419
NOC: 866-892-0915
Email: esundberg () nitelusa com
web: www.nitelusa.com

------------------------------
*From:* Pengxiong Zhu <pzhu011 () ucr edu>
*Sent:* Tuesday, April 16, 2019 12:32 PM
*To:* Erik Sundberg
*Cc:* Zhiyun Qian; Zhongjie Wang; Keyu Man
*Subject:* Re: Ownership of Routers on Both Ends of Transnational Links

Thanks a lot!

Are the Customer Devices managed by Telia or the customer?

Best,
Pengxiong Zhu
Department of Computer Science and Engineering
University of California, Riverside


On Tue, Apr 16, 2019 at 7:43 AM Erik Sundberg <ESundberg () nitelusa com>
wrote:

I hope this helps with the breakdown for telia.




Telia i think is using /31's for there serial blocks now

62.115.170.56 (Telia Edge Rotuer)

62.115.170.57 (Customer Device)



chinaunicom-ic-341501-sjo-b21.c.telia.net.


<Customername>-<CircuitID>-<POP>-<router>.c.telia.net



Customer: ChinaUnicom

Telia Circuit ID's are: ic-123456

POP: SJO (Airport code)

Router: b21

Doamin: c.telia.net "Customer.telia.net"




Erik Sundberg

Sr. Network Engineer

Nitel

350 N Orleans Street

Suite 1300N

Chicago, Il 60654

Desk: 773-661-5532

Cell: 708-710-7419

NOC: 866-892-0915

Email: esundberg () nitelusa com

web: www.nitelusa.com

------------------------------
*From:* NANOG <nanog-bounces () nanog org> on behalf of Pengxiong Zhu <
pzhu011 () ucr edu>
*Sent:* Monday, April 15, 2019 11:36:45 PM
*To:* nanog () nanog org
*Cc:* Keyu Man; Zhiyun Qian; Zhongjie Wang
*Subject:* Ownership of Routers on Both Ends of Transnational Links

Howdy folks,

We are a group of researchers at UC Riverside conducting some measurement
about transnational networks. In particular, we are interested in studying
the ownership of routers on the two sides of transnational links.

We have some concrete questions which we hope someone can shed some light
on. Basically when we send packets from US/Canada to China, through
traceroute and the RTT of each hop, we can locate the last hop in the US
before the packets enter China (*there is a large jump of RTT of 100+ms
from this hop onwards*). Oftentimes the ownership of such routers is
ambiguous.

These hops whose IPs seem to belong to US or European ISPs (*according to
BGP info*) but their reverse DNS names have *chinaunicom* in it, which is
a Chinese ISP.
AS1299 Telia Company AB
62.115.170.57    name = chinaunicom-ic-341501-sjo-b21.c.telia.net.
62.115.33.230    name = chinaunicom-ic-302366-las-bb1.c.telia.net.
213.248.73.190  name = chinaunicom-ic-127288-sjo-b21.c.telia.net.

AS701 Verizon Business
152.179.103.254  name = chinaunicom-gw.customer.alter.net.

While the following routers, they don't have a reverse DNS name at all,
which seem to be uncommon if they were managed by US or European ISPs but
quite common for Chinese ISPs.
AS6453 TATA COMMUNICATIONS (AMERICA) INC
63.243.205.90
66.110.59.118

Can anyone confirm that these are indeed managed by the Chinese ISPs (even
though they are physically located in the US according to the traceroute
and RTT analysis)?


Best,
Pengxiong Zhu
Department of Computer Science and Engineering
University of California, Riverside

------------------------------

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Message: 3
Date: Mon, 13 May 2019 09:38:53 -0600
From: Brielle Bruns <bruns () 2mbit com>
To: nanog () nanog org
Subject: Re: Issues with SIP packets between VZ Fios and NTT
Message-ID: <98cf5423-4167-2242-62f7-782a9c500c18 () 2mbit com>
Content-Type: text/plain; charset=windows-1252; format=flowed

On 5/13/2019 9:21 AM, Dovid Bender wrote:
Hi,

Over the last 48 hours we have been getting a lot of alerts of customers 
phones losing registrations to us. All the complaints are coming from 
customers that are on VZ Fios in the NYC area. Anyone else see anything 
strange going on?



While you are diagnosing, might check to make sure that the SIP ALG is 
disabled on all of their routers too.



-- 
Brielle Bruns
The Summit Open Source Development Group
http://www.sosdg.org    /     http://www.ahbl.org


------------------------------

Message: 4
Date: Mon, 13 May 2019 11:51:58 -0400
From: Christopher Morrow <morrowc.lists () gmail com>
To: Pengxiong Zhu <pzhu011 () ucr edu>
Cc: "North American Network Operators' Group" <nanog () nanog org>, Keyu
        Man <kman001 () ucr edu>, Zhiyun Qian <zhiyunq () cs ucr edu>,  Zhongjie
        Wang <zwang048 () ucr edu>
Subject: Re: Ownership of Routers on Both Ends of Transnational Links
Message-ID:
        <CAL9jLabwtcfU=ndpRyO2WFxmZzmrxE0JZk2TYTFwjxxdH+1TBw () mail gmail com>
Content-Type: text/plain; charset="UTF-8"

On Mon, May 13, 2019 at 11:38 AM Pengxiong Zhu <pzhu011 () ucr edu> wrote:

Thanks again for your insightful responses!

The case we discuss above is Chinese ISPs renting routers located outside China and the IPs belong to other ISPs.


I think you are using all of the wrong verbs here... 'renting' does
not make sense here, I'm unclear on what you actually mean, please try
again with a different verb OR more clarifying text.
\


------------------------------

Message: 5
Date: Mon, 13 May 2019 12:20:10 -0400
From: Dovid Bender <dovid () telecurve com>
To: Brielle Bruns <bruns () 2mbit com>
Cc: NANOG <nanog () nanog org>
Subject: Re: Issues with SIP packets between VZ Fios and NTT
Message-ID:
        <CAM3TTh2WCwQcWBjjNPHXQbWAsowXgarev61ovOTA3AZ3D5-cfQ () mail gmail com>
Content-Type: text/plain; charset="utf-8"

Thought of that. Customers have their own CPE's. So far the only thing
mutual here is that it's NTT -> VZ. Here is what I found so far looking at
two Polycom phones using non standard ports (e.g. not 5060)
1) PhoneA tries to register multiple extensions and for each request we
send a 401. We expect to get back a REGISTER request with a no-once but we
don't. This happens for a while and then magically it starts working.
2) PhoneB tries to register the time time as PhoneA and has no issues.

At first I thought it was something possibly with the SIP call-ID but I
ruled that out since in the same SIP DIALOG it was not working then it
started. Also the seems to be per phone each phone is behind NAT and the
traffic is coming from a different NAT'd port. Seems like there is some
device in the middle that is randomly dropping traffic on specific sessions.





On Mon, May 13, 2019 at 11:40 AM Brielle Bruns <bruns () 2mbit com> wrote:

On 5/13/2019 9:21 AM, Dovid Bender wrote:
Hi,

Over the last 48 hours we have been getting a lot of alerts of customers
phones losing registrations to us. All the complaints are coming from
customers that are on VZ Fios in the NYC area. Anyone else see anything
strange going on?



While you are diagnosing, might check to make sure that the SIP ALG is
disabled on all of their routers too.



--
Brielle Bruns
The Summit Open Source Development Group
http://www.sosdg.org    /     http://www.ahbl.org

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Message: 6
Date: Mon, 13 May 2019 09:31:23 -0700
From: Pengxiong Zhu <pzhu011 () ucr edu>
To: Christopher Morrow <morrowc.lists () gmail com>
Cc: "North American Network Operators' Group" <nanog () nanog org>, Keyu
        Man <kman001 () ucr edu>, Zhiyun Qian <zhiyunq () cs ucr edu>,  Zhongjie
        Wang <zwang048 () ucr edu>
Subject: Re: Ownership of Routers on Both Ends of Transnational Links
Message-ID:
        <CAEnbXKswsW41UmSW4djXhRGdTWX=FyspNq8i9nPAvHDY68bSSg () mail gmail com>
Content-Type: text/plain; charset="utf-8"

Sorry for the confusion. I mean the IPs belong to non-Chinese ISPs but are
actually controlled/managed by Chinese ISPs.

Best,
Pengxiong Zhu
Department of Computer Science and Engineering
University of California, Riverside


On Mon, May 13, 2019 at 8:52 AM Christopher Morrow <morrowc.lists () gmail com>
wrote:

On Mon, May 13, 2019 at 11:38 AM Pengxiong Zhu <pzhu011 () ucr edu> wrote:

Thanks again for your insightful responses!

The case we discuss above is Chinese ISPs renting routers located
outside China and the IPs belong to other ISPs.


I think you are using all of the wrong verbs here... 'renting' does
not make sense here, I'm unclear on what you actually mean, please try
again with a different verb OR more clarifying text.
\

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Message: 7
Date: Mon, 13 May 2019 10:48:17 -0600
From: Brielle Bruns <bruns () 2mbit com>
To: NANOG <nanog () nanog org>
Subject: Re: Issues with SIP packets between VZ Fios and NTT
Message-ID: <361d0ac7-c356-dbbf-b40b-d75536da8080 () 2mbit com>
Content-Type: text/plain; charset=windows-1252; format=flowed


On 5/13/2019 10:20 AM, Dovid Bender wrote:
Thought of that. Customers have their own CPE's. So far the only thing 
mutual here is that it's NTT -> VZ. Here is what I found so far looking 
at two Polycom phones using non standard ports (e.g. not 5060)
1) PhoneA tries to register multiple extensions and for each request we 
send a 401. We expect to get back a REGISTER request with a no-once but 
we don't. This happens for a while and then magically it starts working.
2) PhoneB tries to register the time time as PhoneA and has no issues.

At first I thought it was something possibly with the SIP call-ID but I 
ruled that out since in the same SIP DIALOG it was not working then it 
started. Also the seems to be per phone each phone is behind NAT and the 
traffic is coming from a different NAT'd port. Seems like there is some 
device in the middle that is randomly dropping traffic on specific sessions.


Are you using TLS encrypted SIP or just plain ol' cleartext?

If its encrypted, I'd look at possibly there being a MTU/MSS issue 
somewhere along the path possibly?


-- 
Brielle Bruns
The Summit Open Source Development Group
http://www.sosdg.org    /     http://www.ahbl.org


------------------------------

Message: 8
Date: Mon, 13 May 2019 13:04:45 -0400
From: Dovid Bender <dovid () telecurve com>
To: Brielle Bruns <bruns () 2mbit com>
Cc: NANOG <nanog () nanog org>
Subject: Re: Issues with SIP packets between VZ Fios and NTT
Message-ID:
        <CAM3TTh3QT9ezBe=u4GeeMsK11Wb+Gcbfg15jg4pBB=gMyXPkeQ () mail gmail com>
Content-Type: text/plain; charset="utf-8"

Good ol UDP encrypted.



On Mon, May 13, 2019 at 12:49 PM Brielle Bruns <bruns () 2mbit com> wrote:


On 5/13/2019 10:20 AM, Dovid Bender wrote:
Thought of that. Customers have their own CPE's. So far the only thing
mutual here is that it's NTT -> VZ. Here is what I found so far looking
at two Polycom phones using non standard ports (e.g. not 5060)
1) PhoneA tries to register multiple extensions and for each request we
send a 401. We expect to get back a REGISTER request with a no-once but
we don't. This happens for a while and then magically it starts working.
2) PhoneB tries to register the time time as PhoneA and has no issues.

At first I thought it was something possibly with the SIP call-ID but I
ruled that out since in the same SIP DIALOG it was not working then it
started. Also the seems to be per phone each phone is behind NAT and the
traffic is coming from a different NAT'd port. Seems like there is some
device in the middle that is randomly dropping traffic on specific
sessions.


Are you using TLS encrypted SIP or just plain ol' cleartext?

If its encrypted, I'd look at possibly there being a MTU/MSS issue
somewhere along the path possibly?


--
Brielle Bruns
The Summit Open Source Development Group
http://www.sosdg.org    /     http://www.ahbl.org

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Message: 9
Date: Mon, 13 May 2019 13:40:11 -0400
From: Christopher Morrow <morrowc.lists () gmail com>
To: Pengxiong Zhu <pzhu011 () ucr edu>
Cc: "North American Network Operators' Group" <nanog () nanog org>, Keyu
        Man <kman001 () ucr edu>, Zhiyun Qian <zhiyunq () cs ucr edu>,  Zhongjie
        Wang <zwang048 () ucr edu>
Subject: Re: Ownership of Routers on Both Ends of Transnational Links
Message-ID:
        <CAL9jLaYfTGuK165y9tGuJPJfSBciZxEAw=Vp4QXnzc0=g9W5fQ () mail gmail com>
Content-Type: text/plain; charset="UTF-8"

On Mon, May 13, 2019 at 12:31 PM Pengxiong Zhu <pzhu011 () ucr edu> wrote:

Sorry for the confusion. I mean the IPs belong to non-Chinese ISPs but are actually controlled/managed by Chinese 
ISPs.


this is, as I think was said earlier, normal practice.
Sometimes you accept a /31 from your "provider" or "peer", sometimes
they accept yours...
sometimes this is because of seasons/reasons/etc, sometimes because
it's how folk denote who's paying for the link in between.

Those ips are not useful as a signal, which I think was also said
previously in this thread.

Best,
Pengxiong Zhu
Department of Computer Science and Engineering
University of California, Riverside


On Mon, May 13, 2019 at 8:52 AM Christopher Morrow <morrowc.lists () gmail com> wrote:

On Mon, May 13, 2019 at 11:38 AM Pengxiong Zhu <pzhu011 () ucr edu> wrote:

Thanks again for your insightful responses!

The case we discuss above is Chinese ISPs renting routers located outside China and the IPs belong to other ISPs.


I think you are using all of the wrong verbs here... 'renting' does
not make sense here, I'm unclear on what you actually mean, please try
again with a different verb OR more clarifying text.
\


------------------------------

Message: 10
Date: Mon, 13 May 2019 14:32:37 -0400
From: Dovid Bender <dovid () telecurve com>
To: Brielle Bruns <bruns () 2mbit com>
Cc: NANOG <nanog () nanog org>
Subject: Re: Issues with SIP packets between VZ Fios and NTT
Message-ID:
        <CAM3TTh3JiP8CeVuB+N8Z7Z4sy6MyxfNRdr4P9CWPhYxwjqApEA () mail gmail com>
Content-Type: text/plain; charset="utf-8"

FYI: More than one person reached out to me off list. The issue is clearly
with VZ. Traces by the others were done and NTT was not in the mix. The
only common denominator was 401 SIP packets hitting VZ Fios IP's in the NY
area.



On Mon, May 13, 2019 at 1:04 PM Dovid Bender <dovid () telecurve com> wrote:

Good ol UDP encrypted.



On Mon, May 13, 2019 at 12:49 PM Brielle Bruns <bruns () 2mbit com> wrote:


On 5/13/2019 10:20 AM, Dovid Bender wrote:
Thought of that. Customers have their own CPE's. So far the only thing
mutual here is that it's NTT -> VZ. Here is what I found so far looking
at two Polycom phones using non standard ports (e.g. not 5060)
1) PhoneA tries to register multiple extensions and for each request we
send a 401. We expect to get back a REGISTER request with a no-once but
we don't. This happens for a while and then magically it starts working.
2) PhoneB tries to register the time time as PhoneA and has no issues.

At first I thought it was something possibly with the SIP call-ID but I
ruled that out since in the same SIP DIALOG it was not working then it
started. Also the seems to be per phone each phone is behind NAT and
the
traffic is coming from a different NAT'd port. Seems like there is some
device in the middle that is randomly dropping traffic on specific
sessions.


Are you using TLS encrypted SIP or just plain ol' cleartext?

If its encrypted, I'd look at possibly there being a MTU/MSS issue
somewhere along the path possibly?


--
Brielle Bruns
The Summit Open Source Development Group
http://www.sosdg.org    /     http://www.ahbl.org


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Message: 11
Date: Mon, 13 May 2019 14:43:45 -0400
From: Jared Mauch <jared () puck nether net>
To: Dovid Bender <dovid () telecurve com>
Cc: Brielle Bruns <bruns () 2mbit com>, NANOG <nanog () nanog org>
Subject: Re: Issues with SIP packets between VZ Fios and NTT
Message-ID: <3B38B91F-EF60-4838-BA72-DF8EA3691749 () puck nether net>
Content-Type: text/plain; charset="utf-8"

This matches my experience with running SIP on networks. Slowly over the years it became more unreliable as “helper” 
ALGs were in the path. 

Eventually we moved some devices off 5060 to alleviate the problem. 

Sent from my iCar

On May 13, 2019, at 2:32 PM, Dovid Bender <dovid () telecurve com> wrote:

FYI: More than one person reached out to me off list. The issue is clearly with VZ. Traces by the others were done 
and NTT was not in the mix. The only common denominator was 401 SIP packets hitting VZ Fios IP's in the NY area.



On Mon, May 13, 2019 at 1:04 PM Dovid Bender <dovid () telecurve com> wrote:
Good ol UDP encrypted.



On Mon, May 13, 2019 at 12:49 PM Brielle Bruns <bruns () 2mbit com> wrote:

On 5/13/2019 10:20 AM, Dovid Bender wrote:
Thought of that. Customers have their own CPE's. So far the only thing 
mutual here is that it's NTT -> VZ. Here is what I found so far looking 
at two Polycom phones using non standard ports (e.g. not 5060)
1) PhoneA tries to register multiple extensions and for each request we 
send a 401. We expect to get back a REGISTER request with a no-once but 
we don't. This happens for a while and then magically it starts working.
2) PhoneB tries to register the time time as PhoneA and has no issues.

At first I thought it was something possibly with the SIP call-ID but I 
ruled that out since in the same SIP DIALOG it was not working then it 
started. Also the seems to be per phone each phone is behind NAT and the 
traffic is coming from a different NAT'd port. Seems like there is some 
device in the middle that is randomly dropping traffic on specific sessions.


Are you using TLS encrypted SIP or just plain ol' cleartext?

If its encrypted, I'd look at possibly there being a MTU/MSS issue 
somewhere along the path possibly?


-- 
Brielle Bruns
The Summit Open Source Development Group
http://www.sosdg.org    /     http://www.ahbl.org
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Message: 12
Date: Mon, 13 May 2019 14:44:40 -0400
From: Dovid Bender <dovid () telecurve com>
To: Jared Mauch <jared () puck nether net>
Cc: Brielle Bruns <bruns () 2mbit com>, NANOG <nanog () nanog org>
Subject: Re: Issues with SIP packets between VZ Fios and NTT
Message-ID:
        <CAM3TTh3rn1Ms+cs51Bc8=_oSyx8SNBu=T=OtxWCnav1WE3b7nQ () mail gmail com>
Content-Type: text/plain; charset="utf-8"

In our case we are not using 5060. The issue seems exclusive to VZ.


On Mon, May 13, 2019 at 2:43 PM Jared Mauch <jared () puck nether net> wrote:

This matches my experience with running SIP on networks. Slowly over the
years it became more unreliable as “helper” ALGs were in the path.

Eventually we moved some devices off 5060 to alleviate the problem.

Sent from my iCar

On May 13, 2019, at 2:32 PM, Dovid Bender <dovid () telecurve com> wrote:

FYI: More than one person reached out to me off list. The issue is clearly
with VZ. Traces by the others were done and NTT was not in the mix. The
only common denominator was 401 SIP packets hitting VZ Fios IP's in the NY
area.



On Mon, May 13, 2019 at 1:04 PM Dovid Bender <dovid () telecurve com> wrote:

Good ol UDP encrypted.



On Mon, May 13, 2019 at 12:49 PM Brielle Bruns <bruns () 2mbit com> wrote:


On 5/13/2019 10:20 AM, Dovid Bender wrote:
Thought of that. Customers have their own CPE's. So far the only thing
mutual here is that it's NTT -> VZ. Here is what I found so far
looking
at two Polycom phones using non standard ports (e.g. not 5060)
1) PhoneA tries to register multiple extensions and for each request
we
send a 401. We expect to get back a REGISTER request with a no-once
but
we don't. This happens for a while and then magically it starts
working.
2) PhoneB tries to register the time time as PhoneA and has no issues.

At first I thought it was something possibly with the SIP call-ID but
I
ruled that out since in the same SIP DIALOG it was not working then it
started. Also the seems to be per phone each phone is behind NAT and
the
traffic is coming from a different NAT'd port. Seems like there is
some
device in the middle that is randomly dropping traffic on specific
sessions.


Are you using TLS encrypted SIP or just plain ol' cleartext?

If its encrypted, I'd look at possibly there being a MTU/MSS issue
somewhere along the path possibly?


--
Brielle Bruns
The Summit Open Source Development Group
http://www.sosdg.org    /     http://www.ahbl.org


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Message: 13
Date: Mon, 13 May 2019 13:52:11 -0400
From: Pete Rohrman <prohrman () stage2networks com>
To: <nanog () nanog org>
Subject: Re: Issues with SIP packets between VZ Fios and NTT
Message-ID: <688fc03b-8ab8-3380-7652-dadb15202d23 () stage2networks com>
Content-Type: text/plain; charset="utf-8"; Format="flowed"

Dovid Bender,

I'm seeing the  same sort of thing.  Polycom phones.   Multiple 
customers getting to me from Verizon in NYC area.  I'm seeing phones 
register for a while, then drop off, then I see them trying to re-reg 
resulting in your 401 below.

Call me.  212 497 8015.  Let's look at this.

Pete

Pete Rohrman
Stage2 Support
212 497 8000, Opt. 2

On 5/13/19 12:20 PM, Dovid Bender wrote:
Thought of that. Customers have their own CPE's. So far the only thing 
mutual here is that it's NTT -> VZ. Here is what I found so far 
looking at two Polycom phones using non standard ports (e.g. not 5060)
1) PhoneA tries to register multiple extensions and for each request 
we send a 401. We expect to get back a REGISTER request with a no-once 
but we don't. This happens for a while and then magically it starts 
working.
2) PhoneB tries to register the time time as PhoneA and has no issues.

At first I thought it was something possibly with the SIP call-ID but 
I ruled that out since in the same SIP DIALOG it was not working then 
it started. Also the seems to be per phone each phone is behind NAT 
and the traffic is coming from a different NAT'd port. Seems like 
there is some device in the middle that is randomly dropping traffic 
on specific sessions.





On Mon, May 13, 2019 at 11:40 AM Brielle Bruns <bruns () 2mbit com 
<mailto:bruns () 2mbit com>> wrote:

    On 5/13/2019 9:21 AM, Dovid Bender wrote:
    > Hi,
    >
    > Over the last 48 hours we have been getting a lot of alerts of
    customers
    > phones losing registrations to us. All the complaints are coming
    from
    > customers that are on VZ Fios in the NYC area. Anyone else see
    anything
    > strange going on?
    >


    While you are diagnosing, might check to make sure that the SIP
    ALG is
    disabled on all of their routers too.



    -- 
    Brielle Bruns
    The Summit Open Source Development Group
    http://www.sosdg.org   / http://www.ahbl.org

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Message: 14
Date: Mon, 13 May 2019 15:11:03 -0400
From: <daniel () pyranah com>
To: <nanog () nanog org>
Subject: Charter and Cox contacts
Message-ID: <052201d509bf$9c000c30$d4002490$@pyranah.com>
Content-Type: text/plain; charset="utf-8"

Does anyone have contacts at Charter (Spectrum) and Cox? For some reason,
our IP has been blocked by them and our customers are unable to send email
via their charter/cox accounts. Thanks

 

Daniel Temple

VP of Operations

Pyranah Communications, LLC

828-743-2470 ext.205

 <http://www.pyranah.com/> Pyranah.com

 <https://www.facebook.com/cashiersvalleyelectronics/> Like us on Facebook!

 

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Message: 15
Date: Mon, 13 May 2019 17:39:39 -0400
From: bzs () theworld com
To: nanog () nanog org
Cc: abuse () outlook com
Subject: Mostly name and shame...
Message-ID: <23769.58395.683601.559454 () gargle gargle HOWL>
Content-Type: text/plain; charset=us-ascii


Why has OUTLOOK.COM allowed daily dictionary spammers to operate from
their net, FOR YEARS?

It can't be that hard to detect and block.

2019-05-13T17:00:18.194103-04:00 pcls6 sendmail[14128]: NOUSER: proctor5 
relay=mail-eopbgr740053.outbound.protection.outlook.com [40.107.74.53]
2019-05-13T17:00:18.444848-04:00 pcls6 sendmail[14128]: NOUSER: proctor4 
relay=mail-eopbgr740053.outbound.protection.outlook.com [40.107.74.53]
2019-05-13T17:00:18.698977-04:00 pcls6 sendmail[14128]: NOUSER: proctor2 
relay=mail-eopbgr740053.outbound.protection.outlook.com [40.107.74.53]
2019-05-13T17:00:18.952548-04:00 pcls6 sendmail[14128]: NOUSER: proctor10 
relay=mail-eopbgr740053.outbound.protection.outlook.com [40.107.74.53]
2019-05-13T17:10:27.523597-04:00 pcls6 sendmail[19471]: NOUSER: proctor6 
relay=mail-eopbgr810043.outbound.protection.outlook.com [40.107.81.43]
2019-05-13T17:10:27.775984-04:00 pcls6 sendmail[19471]: NOUSER: proctor5 
relay=mail-eopbgr810043.outbound.protection.outlook.com [40.107.81.43]
2019-05-13T17:10:28.029744-04:00 pcls6 sendmail[19471]: NOUSER: proctor4 
relay=mail-eopbgr810043.outbound.protection.outlook.com [40.107.81.43]
2019-05-13T17:10:28.283016-04:00 pcls6 sendmail[19471]: NOUSER: proctor2 
relay=mail-eopbgr810043.outbound.protection.outlook.com [40.107.81.43]
2019-05-13T17:10:28.537106-04:00 pcls6 sendmail[19471]: NOUSER: proctor10 
relay=mail-eopbgr810043.outbound.protection.outlook.com [40.107.81.43]
2019-05-13T17:30:47.045677-04:00 pcls6 sendmail[31621]: NOUSER: proctor6 
relay=mail-eopbgr810072.outbound.protection.outlook.com [40.107.81.72]
2019-05-13T17:30:47.299131-04:00 pcls6 sendmail[31621]: NOUSER: proctor5 
relay=mail-eopbgr810072.outbound.protection.outlook.com [40.107.81.72]
2019-05-13T17:30:47.552492-04:00 pcls6 sendmail[31621]: NOUSER: proctor4 
relay=mail-eopbgr810072.outbound.protection.outlook.com [40.107.81.72]
2019-05-13T17:30:47.804233-04:00 pcls6 sendmail[31621]: NOUSER: proctor2 
relay=mail-eopbgr810072.outbound.protection.outlook.com [40.107.81.72]
2019-05-13T17:30:48.056635-04:00 pcls6 sendmail[31621]: NOUSER: proctor10 
relay=mail-eopbgr810072.outbound.protection.outlook.com [40.107.81.72]
2019-05-13T17:35:05.867715-04:00 pcls6 sendmail[1352]: NOUSER: proctor9 
relay=mail-eopbgr50127.outbound.protection.outlook.com [40.107.5.127]
2019-05-13T17:35:06.120021-04:00 pcls6 sendmail[1352]: NOUSER: proctor7 
relay=mail-eopbgr50127.outbound.protection.outlook.com [40.107.5.127]
2019-05-13T17:35:06.372603-04:00 pcls6 sendmail[1352]: NOUSER: proctor6 
relay=mail-eopbgr50127.outbound.protection.outlook.com [40.107.5.127]
2019-05-13T17:35:06.627583-04:00 pcls6 sendmail[1352]: NOUSER: proctor5 
relay=mail-eopbgr50127.outbound.protection.outlook.com [40.107.5.127]
2019-05-13T17:35:06.885218-04:00 pcls6 sendmail[1352]: NOUSER: proctor 
relay=mail-eopbgr50127.outbound.protection.outlook.com [40.107.5.127]

etc etc etc etc.

-- 
        -Barry Shein

Software Tool & Die    | bzs () TheWorld com             | http://www.TheWorld.com
Purveyors to the Trade | Voice: +1 617-STD-WRLD       | 800-THE-WRLD
The World: Since 1989  | A Public Information Utility | *oo*


------------------------------

Message: 16
Date: Mon, 13 May 2019 14:53:01 -0700
From: Randy Bush <randy () psg com>
To: Christopher Morrow <morrowc.lists () gmail com>
Cc: Pengxiong Zhu <pzhu011 () ucr edu>, Keyu Man <kman001 () ucr edu>, North
        American Network Operators' Group <nanog () nanog org>, Zhiyun Qian
        <zhiyunq () cs ucr edu>, Zhongjie Wang <zwang048 () ucr edu>
Subject: Re: Ownership of Routers on Both Ends of Transnational Links
Message-ID: <m236li58ea.wl-randy () psg com>
Content-Type: text/plain; charset=US-ASCII

i suspect the OP is down the rabbit hole of what is known as
"anti-aliasing," trying to find out whether IP address A on some router
is actually on the same router as IP address B, and what AS(s) those IPs
are in.  your point is that an inter-as link may have IPs from either of
the providers.  yup.  and, because it is an INTER-as link, it does not
really belong to one or t'other.

this particular rabbit digs deep holes.  an early entrance to the burrow
is the classic from the uw crew

inproceedings{Spring:2002:MIT:633025.633039,
 author = {Spring, Neil and Mahajan, Ratul and Wetherall, David},
 title = {Measuring ISP Topologies with Rocketfuel},
 booktitle = {Proceedings of the 2002 Conference on Applications, Technologies, Architectures, and Protocols for 
Computer Communications},
 series = {SIGCOMM '02},
 year = {2002},
 isbn = {1-58113-570-X},
 location = {Pittsburgh, Pennsylvania, USA},
 pages = {133--145},
 numpages = {13},
 url = {http://doi.acm.org/10.1145/633025.633039},
 doi = {10.1145/633025.633039},
 acmid = {633039},
 publisher = {ACM},
 address = {New York, NY, USA},
} 

randy


------------------------------

Message: 17
Date: Mon, 13 May 2019 15:29:43 -0700
From: Stephen Satchell <list () satchell net>
To: nanog () nanog org
Subject: Re: Charter and Cox contacts
Message-ID: <1d87ab31-ab93-d69b-be66-c29bf97dedb8 () satchell net>
Content-Type: text/plain; charset=windows-1252

On 5/13/19 12:11 PM, daniel () pyranah com wrote:
Does anyone have contacts at Charter (Spectrum) and Cox? For some reason,
our IP has been blocked by them and our customers are unable to send email
via their charter/cox accounts. Thanks


Would you be talking about port 25/tcp outbound?  Lots of ISPs will
block port 25 as a rule; you have to call to have it opened.  At the
same time, you can request the PTR record you need to keep big mail
receivers happy.


------------------------------

Message: 18
Date: Mon, 13 May 2019 23:48:02 -0500
From: <frnkblk () iname com>
To: "'Mel Beckman'" <mel () beckman org>, "Mike Bolitho"
        <mikebolitho () gmail com>
Cc: <nanog () nanog org>
Subject: RE: FCC Hurricane Michael after-action report
Message-ID: <003e01d50a10$36d52330$a47f6990$@iname.com>
Content-Type: text/plain; charset="utf-8"

This webinar may be of some interest to those in this group:

https://www.fcc.gov/small-rural-communications-provider-network-resiliency-webinar

 

Here’s some additional color commentary on the FCC’s concerns:

https://urgentcomm.com/2019/05/10/backhaul-problems-disjointed-recovery-efforts-key-causes-of-unacceptable-extended-wireless-outage-after-hurricane-michael-fcc-report-says/

"“Uniti Fiber (Uniti) provides backhaul services to Verizon Wireless in Bay and Gulf Counties. Uniti indicates it 
experienced at least 33 separate fiber cuts during the recovery effort. These fiber cuts included damage to sections 
that already had been repaired. Commenters attributed fiber cuts to debris-removal crews, power-company restorations, 
and returning homeowners clearing their property.”

One of my takeaways from that article was that burying fiber underground could likely have avoided many/most of these 
fiber cuts, though I’m not familiar enough with the terrain to know how feasible that is.

Frank 

 

From: NANOG <nanog-bounces () nanog org> On Behalf Of Mel Beckman
Sent: Saturday, May 11, 2019 9:52 AM
To: Mike Bolitho <mikebolitho () gmail com>
Cc: nanog () nanog org
Subject: Re: FCC Hurricane Michael after-action report

 

This is what I tell outage complainers during natural disasters, such as the fires in California that recently took out 
a lot of power and communications: 

 

“Stop whining about how long it is taking to repair your Internet, your cell phone service, or your cable TV. You 
didn’t pay anything extra to recover from natural disasters, and none of us in the field are getting paid anything 
extra to restore your services. 

 

No, we don’t know how long it will take. It takes what it takes. That you don’t get instant gratification doesn’t make 
us incompetent. It makes you ungrateful. 

 

It’s a natural disaster. These are not scheduled. Your outage is nobody’s fault. We don’t have a duty to mitigate all 
conceivable failures. 

 

It takes time to repair. We’re not cheating you, or loafing around. We don’t owe you any special attention because of 
your status or reputation. 

 

So quit whining and be thankful you’re alive, and hopefully you haven’t lost too much. Maybe pitch in and help those 
who have.“

 

I also send this to ignorant journalists and grandstanding politicians. 

-mel via cell


On May 11, 2019, at 4:29 AM, Mike Bolitho <mikebolitho () gmail com <mailto:mikebolitho () gmail com> > wrote:

Trying not to get political, here goes...

 

Something important to keep in mind: The current administration has been getting slammed for their lack of response in 
the aftermath of Michael since the hurricane hit. A lot of that criticism revolves around communications infrastructure 
and FEMA's lack of assistance. The current administration has, time and time again, used federal agencies (specifically 
their presidential appointees) to defend the administration's actions or inactions. I have read the full report and it 
is more or less a thinly veiled hit piece. I'm not going to link them here (they are easy enough to find via Google) 
but there are several very good articles written by reputable tech journalists that go into greater detail responding 
to the report. Worth checking out.

 

I say all of that because most of us like to hate on telecom companies (many times rightly so) but I don't think they 
are entirely to blame here. There's nothing Verizon or AT&T can do if their backhaul is cut by a tree or some third 
party clean up crew. The report is a gross oversimplification of how telecommunication infrastructure works. I think 
anyone here that has ever worked a storm like this can attest to the complexity and difficulty you run into during 
recovery. Hanlon's Razor and all but this is the FCC and I would hope they would know better.

 

Speaking specifically to point 51, it's impossible to coordinate between the thousands of crews working to clean things 
up and repair physical infrastructure after a massive storm like this. Many of the people doing physical cleanup are 
volunteers that are fully independent of any governing body or company. It is not a telco's responsibility to know when 
and where those crews are working. Further, even if those crews we're calling in and letting each telco know exactly 
where they were, what does that provide other than an impossibly large and fluid dataset to parse for any meaningful 
information.

 

- Mike Bolitho

 

On Thu, May 9, 2019, 4:43 PM Sean Donelan wrote:


The FCC has released its report and analysis of Hurricane Michael impact 
on communications: preparation, effect and recovery.


https://www.fcc.gov/document/fcc-releases-report-communication-impacts-hurricane-michael-0

Conclusions and Recommendations

51. Backhaul outages loomed large as an impediment to communications 
recovery. Uncoordinated post-storm recovery efforts between and among 
communications, utility, and debris removal teams created unnecessary 
delays to a speedy return to service. Customers who had communications 
service restored – only to lose it again almost immediately because of a 
fiber cut – provide a clear example of how better cross-sector 
coordination could have improved the restoration process.

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Message: 19
Date: Mon, 13 May 2019 22:20:22 -0700
From: Mike Bolitho <mikebolitho () gmail com>
Cc: nanog () nanog org
Subject: Re: FCC Hurricane Michael after-action report
Message-ID:
        <CACoNLryTaFJYDMUSL0duWxSKr913r6X=XrBN6d2c_K-NozYRbA () mail gmail com>
Content-Type: text/plain; charset="utf-8"

In Florida, especially the panhandle, it's not possible to bury it. The
water table is way too high.

On Mon, May 13, 2019, 9:47 PM <frnkblk () iname com> wrote:

This webinar may be of some interest to those in this group:


https://www.fcc.gov/small-rural-communications-provider-network-resiliency-webinar



Here’s some additional color commentary on the FCC’s concerns:


https://urgentcomm.com/2019/05/10/backhaul-problems-disjointed-recovery-efforts-key-causes-of-unacceptable-extended-wireless-outage-after-hurricane-michael-fcc-report-says/

"“Uniti Fiber (Uniti) provides backhaul services to Verizon Wireless in
Bay and Gulf Counties. Uniti indicates it experienced at least 33 separate
fiber cuts during the recovery effort. These fiber cuts included damage to
sections that already had been repaired. Commenters attributed fiber cuts
to debris-removal crews, power-company restorations, and returning
homeowners clearing their property.”

One of my takeaways from that article was that burying fiber underground
could likely have avoided many/most of these fiber cuts, though I’m not
familiar enough with the terrain to know how feasible that is.

Frank



*From:* NANOG <nanog-bounces () nanog org> *On Behalf Of *Mel Beckman
*Sent:* Saturday, May 11, 2019 9:52 AM
*To:* Mike Bolitho <mikebolitho () gmail com>
*Cc:* nanog () nanog org
*Subject:* Re: FCC Hurricane Michael after-action report



This is what I tell outage complainers during natural disasters, such as
the fires in California that recently took out a lot of power and
communications:



“Stop whining about how long it is taking to repair your Internet, your
cell phone service, or your cable TV. You didn’t pay anything extra to
recover from natural disasters, and none of us in the field are getting
paid anything extra to restore your services.



No, we don’t know how long it will take. It takes what it takes. That you
don’t get instant gratification doesn’t make us incompetent. It makes you
ungrateful.



It’s a natural disaster. These are not scheduled. Your outage is nobody’s
fault. We don’t have a duty to mitigate all conceivable failures.



It takes time to repair. We’re not cheating you, or loafing around. We
don’t owe you any special attention because of your status or reputation.



So quit whining and be thankful you’re alive, and hopefully you haven’t
lost too much. Maybe pitch in and help those who have.“



I also send this to ignorant journalists and grandstanding politicians.

-mel via cell


On May 11, 2019, at 4:29 AM, Mike Bolitho <mikebolitho () gmail com> wrote:

Trying not to get political, here goes...



Something important to keep in mind: The current administration has been
getting slammed for their lack of response in the aftermath of Michael
since the hurricane hit. A lot of that criticism revolves around
communications infrastructure and FEMA's lack of assistance. The current
administration has, time and time again, used federal agencies
(specifically their presidential appointees) to defend the administration's
actions or inactions. I have read the full report and it is more or less a
thinly veiled hit piece. I'm not going to link them here (they are easy
enough to find via Google) but there are several very good articles written
by reputable tech journalists that go into greater detail responding to the
report. Worth checking out.



I say all of that because most of us like to hate on telecom companies
(many times rightly so) but I don't think they are entirely to blame here.
There's nothing Verizon or AT&T can do if their backhaul is cut by a tree
or some third party clean up crew. The report is a gross oversimplification
of how telecommunication infrastructure works. I think anyone here that has
ever worked a storm like this can attest to the complexity and difficulty
you run into during recovery. Hanlon's Razor and all but this is the FCC
and I would hope they would know better.



Speaking specifically to point 51, it's impossible to coordinate between
the thousands of crews working to clean things up and repair physical
infrastructure after a massive storm like this. Many of the people doing
physical cleanup are volunteers that are fully independent of any governing
body or company. It is not a telco's responsibility to know when and where
those crews are working. Further, even if those crews we're calling in and
letting each telco know exactly where they were, what does that provide
other than an impossibly large and fluid dataset to parse for any
meaningful information.



- Mike Bolitho



On Thu, May 9, 2019, 4:43 PM Sean Donelan wrote:


The FCC has released its report and analysis of Hurricane Michael impact
on communications: preparation, effect and recovery.



https://www.fcc.gov/document/fcc-releases-report-communication-impacts-hurricane-michael-0

Conclusions and Recommendations

51. Backhaul outages loomed large as an impediment to communications
recovery. Uncoordinated post-storm recovery efforts between and among
communications, utility, and debris removal teams created unnecessary
delays to a speedy return to service. Customers who had communications
service restored – only to lose it again almost immediately because of a
fiber cut – provide a clear example of how better cross-sector
coordination could have improved the restoration process.


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Message: 20
Date: Tue, 14 May 2019 09:03:30 +0300
From: Saku Ytti <saku () ytti fi>
To: prohrman () stage2networks com
Cc: "nanog () nanog org" <nanog () nanog org>
Subject: Re: Issues with SIP packets between VZ Fios and NTT
Message-ID:
        <CAAeewD_nOWcRVKf7_OM9Gs2NA4BvFvBFU36pMtpKmiEGV3SuqA () mail gmail com>
Content-Type: text/plain; charset="UTF-8"

Can someone try to recreate the problem with TCP/5060. Or do iperf
test on equivalent ports with UDP+TCP, to determine if the problem is
related specifically to UDP.

Most networks have some form of limits to even transit traffic, UDP is
most typical L4 to have policers.

On Tue, 14 May 2019 at 00:12, Pete Rohrman <prohrman () stage2networks com> wrote:

Dovid Bender,

I'm seeing the  same sort of thing.  Polycom phones.   Multiple customers getting to me from Verizon in NYC area.  
I'm seeing phones register for a while, then drop off, then I see them trying to re-reg resulting in your 401 below.

Call me.  212 497 8015.  Let's look at this.

Pete

Pete Rohrman
Stage2 Support
212 497 8000, Opt. 2

On 5/13/19 12:20 PM, Dovid Bender wrote:

Thought of that. Customers have their own CPE's. So far the only thing mutual here is that it's NTT -> VZ. Here is 
what I found so far looking at two Polycom phones using non standard ports (e.g. not 5060)
1) PhoneA tries to register multiple extensions and for each request we send a 401. We expect to get back a REGISTER 
request with a no-once but we don't. This happens for a while and then magically it starts working.
2) PhoneB tries to register the time time as PhoneA and has no issues.

At first I thought it was something possibly with the SIP call-ID but I ruled that out since in the same SIP DIALOG 
it was not working then it started. Also the seems to be per phone each phone is behind NAT and the traffic is coming 
from a different NAT'd port. Seems like there is some device in the middle that is randomly dropping traffic on 
specific sessions.





On Mon, May 13, 2019 at 11:40 AM Brielle Bruns <bruns () 2mbit com> wrote:

On 5/13/2019 9:21 AM, Dovid Bender wrote:
Hi,

Over the last 48 hours we have been getting a lot of alerts of customers
phones losing registrations to us. All the complaints are coming from
customers that are on VZ Fios in the NYC area. Anyone else see anything
strange going on?



While you are diagnosing, might check to make sure that the SIP ALG is
disabled on all of their routers too.



--
Brielle Bruns
The Summit Open Source Development Group
http://www.sosdg.org    /     http://www.ahbl.org



-- 
  ++ytti


------------------------------

Message: 21
Date: Tue, 14 May 2019 09:41:55 +0200
From: Mark Tinka <mark.tinka () seacom mu>
To: nanog () nanog org
Subject: Re: NTP for ASBRs?
Message-ID: <0c74f5cb-9299-e6f9-b0e6-46863ca96fdd () seacom mu>
Content-Type: text/plain; charset=utf-8



On 9/May/19 02:47, Bryan Holloway wrote:

 

Hawai'i and Arizona can add/subtract without looking at the damn
calendar. I'm just sayin' I'd like to see more of that.

Well, 2 months ago, the EU parliament voted to scrap daylight saving
time from 2021. This would also apply to the UK if it chooses to remain
in the EU, or during the extended transition period that Theresa May is
currently working.

It's now up to the various EU member states to decide whether they want
to remain permanently in winter or permanently in summer.

Of course, the UK government aren't necessarily amused.

Mark.



------------------------------

Message: 22
Date: Tue, 14 May 2019 09:10:16 +0100
From: colin johnston <colinj () gt86car org uk>
To: Mark Tinka <mark.tinka () seacom mu>
Cc: nanog () nanog org
Subject: Re: NTP for ASBRs?
Message-ID: <DD2322BD-6FA2-4F84-BB58-A33B81B9DCEA () gt86car org uk>
Content-Type: text/plain;       charset=us-ascii



On 14 May 2019, at 08:41, Mark Tinka <mark.tinka () seacom mu> wrote:



On 9/May/19 02:47, Bryan Holloway wrote:

 

Hawai'i and Arizona can add/subtract without looking at the damn
calendar. I'm just sayin' I'd like to see more of that.

Well, 2 months ago, the EU parliament voted to scrap daylight saving
time from 2021. This would also apply to the UK if it chooses to remain
in the EU, or during the extended transition period that Theresa May is
currently working.

It's now up to the various EU member states to decide whether they want
to remain permanently in winter or permanently in summer.

Of course, the UK government aren't necessarily amused.

Mark.


Dst Time works great for Scotland as allows kids to go to school during lighter hours.
It has been proved to save road deaths

Col



------------------------------

Message: 23
Date: Tue, 14 May 2019 11:31:57 +0200
From: Mark Tinka <mark.tinka () seacom mu>
To: "nanog () nanog org" <nanog () nanog org>
Subject: Fwd: [afnog] SAFNOG-5 & iWeek 2019 Registrations Open
Message-ID: <a58f9917-1c39-1dbf-bf23-bb993719c81f () seacom mu>
Content-Type: text/plain; charset="utf-8"

FYI.

Mark.


-------- Forwarded Message --------
Subject:        [afnog] SAFNOG-5 & iWeek 2019 Registrations Open
Date:   Mon, 13 May 2019 11:06:53 +0000
From:   Portia Rabonda <portia.rabonda () safnog net>
To:     afnog () afnog org <afnog () afnog org>



​​Greetings All,

 

It gives us great pleasure to announce that the SAFNOG-5 & iWeek 2019
event registration is now open!

 

SAFNOG, in collaboration with iWeek, is proud to announce that this
year’s event registration is free of charge. SAFNOG-5 and iWeek 2019
will be held between the 26th- 28th August, 2019, in Johannesburg, South
Africa.

 

SAFNOG-5 seats are limited to 120 people, to reserve your spot, register
through our website: http://safnog.org/​. Please take note to select
“SAFNOG-5” as the main event of attendance to secure your free seat.

 

Information about the event programme, the venue, travel information and
other important updates will be made available on http://safnog.org/ in
due time.

 

We are officially 105 days from the big showdown in Jozi!

 

We look forward to seeing you there!

 

 

Regards,

 

Portia Rabonda on Behalf of SAFNOG MC


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------------------------------

Message: 24
Date: Tue, 14 May 2019 07:48:25 -0400
From: Dovid Bender <dovid () telecurve com>
To: Saku Ytti <saku () ytti fi>
Cc: Peter Rohrman <prohrman () stage2networks com>, "nanog () nanog org"
        <nanog () nanog org>
Subject: Re: Issues with SIP packets between VZ Fios and NTT
Message-ID:
        <CAM3TTh2+4ZXjgYLXrFMxazudrmkOEE9W8DDk+3QWRJ2NtNaeJw () mail gmail com>
Content-Type: text/plain; charset="utf-8"

It's not strictly UDP. I spoke with someone yesterday that was re-producing
it with curl.

On Tue, May 14, 2019 at 2:04 AM Saku Ytti <saku () ytti fi> wrote:

Can someone try to recreate the problem with TCP/5060. Or do iperf
test on equivalent ports with UDP+TCP, to determine if the problem is
related specifically to UDP.

Most networks have some form of limits to even transit traffic, UDP is
most typical L4 to have policers.

On Tue, 14 May 2019 at 00:12, Pete Rohrman <prohrman () stage2networks com>
wrote:

Dovid Bender,

I'm seeing the  same sort of thing.  Polycom phones.   Multiple
customers getting to me from Verizon in NYC area.  I'm seeing phones
register for a while, then drop off, then I see them trying to re-reg
resulting in your 401 below.

Call me.  212 497 8015.  Let's look at this.

Pete

Pete Rohrman
Stage2 Support
212 497 8000, Opt. 2

On 5/13/19 12:20 PM, Dovid Bender wrote:

Thought of that. Customers have their own CPE's. So far the only thing
mutual here is that it's NTT -> VZ. Here is what I found so far looking at
two Polycom phones using non standard ports (e.g. not 5060)
1) PhoneA tries to register multiple extensions and for each request we
send a 401. We expect to get back a REGISTER request with a no-once but we
don't. This happens for a while and then magically it starts working.
2) PhoneB tries to register the time time as PhoneA and has no issues.

At first I thought it was something possibly with the SIP call-ID but I
ruled that out since in the same SIP DIALOG it was not working then it
started. Also the seems to be per phone each phone is behind NAT and the
traffic is coming from a different NAT'd port. Seems like there is some
device in the middle that is randomly dropping traffic on specific sessions.





On Mon, May 13, 2019 at 11:40 AM Brielle Bruns <bruns () 2mbit com> wrote:

On 5/13/2019 9:21 AM, Dovid Bender wrote:
Hi,

Over the last 48 hours we have been getting a lot of alerts of
customers
phones losing registrations to us. All the complaints are coming from
customers that are on VZ Fios in the NYC area. Anyone else see
anything
strange going on?



While you are diagnosing, might check to make sure that the SIP ALG is
disabled on all of their routers too.



--
Brielle Bruns
The Summit Open Source Development Group
http://www.sosdg.org    /     http://www.ahbl.org



--
  ++ytti

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