nanog mailing list archives

Re: Issues with SIP packets between VZ Fios and NTT


From: Dovid Bender <dovid () telecurve com>
Date: Tue, 14 May 2019 07:48:25 -0400

It's not strictly UDP. I spoke with someone yesterday that was re-producing
it with curl.

On Tue, May 14, 2019 at 2:04 AM Saku Ytti <saku () ytti fi> wrote:

Can someone try to recreate the problem with TCP/5060. Or do iperf
test on equivalent ports with UDP+TCP, to determine if the problem is
related specifically to UDP.

Most networks have some form of limits to even transit traffic, UDP is
most typical L4 to have policers.

On Tue, 14 May 2019 at 00:12, Pete Rohrman <prohrman () stage2networks com>
wrote:

Dovid Bender,

I'm seeing the  same sort of thing.  Polycom phones.   Multiple
customers getting to me from Verizon in NYC area.  I'm seeing phones
register for a while, then drop off, then I see them trying to re-reg
resulting in your 401 below.

Call me.  212 497 8015.  Let's look at this.

Pete

Pete Rohrman
Stage2 Support
212 497 8000, Opt. 2

On 5/13/19 12:20 PM, Dovid Bender wrote:

Thought of that. Customers have their own CPE's. So far the only thing
mutual here is that it's NTT -> VZ. Here is what I found so far looking at
two Polycom phones using non standard ports (e.g. not 5060)
1) PhoneA tries to register multiple extensions and for each request we
send a 401. We expect to get back a REGISTER request with a no-once but we
don't. This happens for a while and then magically it starts working.
2) PhoneB tries to register the time time as PhoneA and has no issues.

At first I thought it was something possibly with the SIP call-ID but I
ruled that out since in the same SIP DIALOG it was not working then it
started. Also the seems to be per phone each phone is behind NAT and the
traffic is coming from a different NAT'd port. Seems like there is some
device in the middle that is randomly dropping traffic on specific sessions.





On Mon, May 13, 2019 at 11:40 AM Brielle Bruns <bruns () 2mbit com> wrote:

On 5/13/2019 9:21 AM, Dovid Bender wrote:
Hi,

Over the last 48 hours we have been getting a lot of alerts of
customers
phones losing registrations to us. All the complaints are coming from
customers that are on VZ Fios in the NYC area. Anyone else see
anything
strange going on?



While you are diagnosing, might check to make sure that the SIP ALG is
disabled on all of their routers too.



--
Brielle Bruns
The Summit Open Source Development Group
http://www.sosdg.org    /     http://www.ahbl.org



--
  ++ytti


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