Re: Level3/CenturyLink IRR Contact

[Steve Saner <ssaner () hubris net>]

On 7/8/19 12:14 PM, Matt Harris wrote:
> On Mon, Jul 8, 2019 at 11:20 AM Joe Nelson <josephnelson () gmail com 
> <mailto:josephnelson () gmail com>> wrote:
>
>     Does anyone know who to contact to have old information removed from
>     Level3/CenturyLink's IRR.  My ASN still shows in their registry with
>     stale information from an old customer of theirs but I can't seem to
>     find anyone at CenturyLink that even knows what an IRR is so I'm
>     just going in circles.  I'd like to just have the stale info removed
>     so when I add my info to Merit, there isn't a conflict.
>
>     Thanks,
>
>     Joe


I had the same issue show up with a netblock that we used to route for a 
customer. That netblock has now been allocated to someone else and they 
contacted me to see if we could get it removed from the IRR as it was 
causing them some trouble.

I still have a circuit with Level3/CenturyLink, so I ended up opening a 
trouble ticket through the customer portal on that circuit and explained 
my need.

I got a response back that it had been removed from the BGP filters, so 
I had to explain that while that's find and good, I'm really needing it 
removed from the IRR.

The response back after that was that it isn't in the IRR. I wrote back 
showing that it in fact was in the IRR.

After a couple days of no response I commented the ticket again asking 
for the issue to be escalated. Finally got a response back that it had 
been removed.

Took about a week total.

Steve

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Steven Saner <ssaner () hubris net>                      Voice:  316-858-3000
Director of Network Operations                          Fax:  316-858-3001
Hubris Communications                                http://www.hubris.net