Re: FCC proposes $10 Million fine for spoofed robocalls

[William Herrin <bill () herrin us>]

On Thu, Dec 19, 2019 at 11:27 AM Brian J. Murrell <brian () interlinx bc ca> wrote:
> On Thu, 2019-12-19 at 11:02 -0800, William Herrin wrote:
> > I call your phone number.
> > Your phone company compares my number against your whitelist. Ring
> > through on match.
> > If no match, "You have reached Name. Press 2 to leave a message.
> > Press
> > 3 to enter your code. Press 0 or stay on the line for an operator."
> > Ring through on a valid code.
> > If 0, the call connects to a call center where a live operator
> > evaluates the call. Who am I? Why am I calling? Do I meet the
> > plain-English criteria you've established for calls to allow through?
> > If no, the operator offers to connect me to your voicemail. If yes,
> > the operator dials you, explains who's calling and asks your
> > permission to connect the call.
>
> It really doesn't (currently at least -- until robocallers start using
> voice recognition to defeat my system) need to be this complicated or
> over-engineered.  A simple audio captcha works wonders.
>
>    Hello.  If you are a telemarketer, press 1.  If you want to speak to
>    somebody at this number, press 5.
>
> Anyone pressing 1 gets their caller-id added to my blacklist and is
> asked to add our number to their do not call list.  In reality all
> telemarketers use robocallers so they don't even get that far.

Hi Brian,

I don't want to start an arms race with the spam callers, I want to
end it. That means: jump directly to something they can't easily
defeat.

Regards,
Bill Herrin



-- 
William Herrin
bill () herrin us
https://bill.herrin.us/