nanog mailing list archives
Re: Comcast storing WiFi passwords in cleartext?
From: Töma Gavrichenkov <ximaera () gmail com>
Date: Thu, 25 Apr 2019 21:42:25 +0300
On Thu, Apr 25, 2019, 3:57 PM Mike Bolitho <mikebolitho () gmail com> wrote:
Grandma Smith calls in because she changed her WPA2 password two years ago. Her grandson just bought her a new iPad and she can't connect. Tier I support says "I have your 'WiFi password' right here. It's hunter22." The call take 45 seconds and you're off to solve the next question.
Isn't it just better to have it always displayed, in a 40pt sized font, on some LAN-accessible Web page, reachable without authentication by default, so that the call center folk won't have to spend 2 more minutes telling Mrs. Smith that "yes, two is a number and hunter is in lowercase" but would rather simply point her to an URL? -- Töma.
Current thread:
- Re: Comcast storing WiFi passwords in cleartext?, (continued)
- Re: Comcast storing WiFi passwords in cleartext? K. Scott Helms (Apr 25)
- Re: Comcast storing WiFi passwords in cleartext? Doug Barton (Apr 25)
- Re: Comcast storing WiFi passwords in cleartext? K. Scott Helms (Apr 25)
- Re: Comcast storing WiFi passwords in cleartext? Tom Beecher (Apr 25)
- Re: Comcast storing WiFi passwords in cleartext? K. Scott Helms (Apr 25)
- Re: Comcast storing WiFi passwords in cleartext? Saku Ytti (Apr 26)
- Re: Comcast storing WiFi passwords in cleartext? K. Scott Helms (Apr 25)
- Re: Comcast storing WiFi passwords in cleartext? James R Cutler (Apr 25)
- Re: Comcast storing WiFi passwords in cleartext? Mike Bolitho (Apr 25)
- Re: Comcast storing WiFi passwords in cleartext? Töma Gavrichenkov (Apr 25)
- Re: Comcast storing WiFi passwords in cleartext? Valdis Klētnieks (Apr 25)
- Re: Comcast storing WiFi passwords in cleartext? Töma Gavrichenkov (Apr 26)
- Re: Comcast storing WiFi passwords in cleartext? Valdis Klētnieks (Apr 24)
- Re: Comcast storing WiFi passwords in cleartext? Mike Bolitho (Apr 24)
- Re: Comcast storing WiFi passwords in cleartext? Royce Williams (Apr 24)
- Re: Comcast storing WiFi passwords in cleartext? Stephen Satchell (Apr 25)
- Re: Comcast storing WiFi passwords in cleartext? Töma Gavrichenkov (Apr 26)