Re: Whats going on at Cogent

[David Hubbard <dhubbard () dino hostasaurus com>]

Have had the same sales rep for several years now; unfortunately he has no ability to fix their IPv6 peering issue so 
we’re slowly removing circuits, but otherwise for a handful of 10gig DIA circuits it’s been stable.

From: NANOG <nanog-bounces () nanog org> on behalf of Ryan Gelobter <ryan.g () atwgpc net>
Date: Tuesday, October 16, 2018 at 6:04 AM
To: NANOG <nanog () nanog org>
Subject: Whats going on at Cogent

Anyone else seen terrible support and high turnover of sales/account people at Cogent the last few months? Is there 
something going on over there internally? I'm sure some people will say Cogent has always been crap but in the past 
their account reps and support were pretty good. It seems to have gone downhill the last 12 months really bad.

Regards,
Ryan