Re: Zayo zColo Xcon Pricing

[Keith Stokes <keiths () neilltech com>]

In a previous life when I was on the other side of writing contracts and my boss demanded auto-renewals, I always told 
my customers to write me a cancellation letter when they signed the contract.

The amazing thing was how few actually did it.


On Mar 7, 2018, at 10:55 AM, Mel Beckman <mel () beckman org<mailto:mel () beckman org>> wrote:

NRC? Do you mean ETC (early termination charge)?

This is a sore point with me in all telco contracts. They want a one- or two-year term, or even three, and in exchange 
give you a discount on the installation and a tiny MRC reduction. But if you cancel early, they demand full payment for 
all the remaining months! I realize that the contract is written this way, but why? It doesn’t seem fair at all, and as 
a service provider myself, I know this is actually a huge unearned windfall for the provider.

To make things worse, many providers subtly plant an “auto-renew” clause in their contracts. You miss canceling but the 
end of the contract date, and BOOM, you’re on the hook for another two years!

I’ve been burned by this more than once.

-mel

On Mar 7, 2018, at 8:41 AM, Romeo Czumbil <Romeo.Czumbil () tierpoint com<mailto:Romeo.Czumbil () tierpoint com>> wrote:

Wait till you ask for a disconnect. Then you get hit again for a hefty NRC





-----Original Message-----
From: NANOG [mailto:nanog-bounces () nanog org] On Behalf Of James Laszko
Sent: Wednesday, March 7, 2018 10:11 AM
To: nanog <nanog () nanog org<mailto:nanog () nanog org>>
Subject: Zayo zColo Xcon Pricing

One of our colo’s in San Diego was purchased by Zayo recently and I requested a new copper Ethernet xcon to be placed.  
After a few days I received a quote from my new rep quoting a MRC 3x what I’m currently paying for existing xcon’s as 
well as a hefty NRC as well.  Anyone have any experience with this kind of thing?  Anyone care to share what an average 
copper xcon, single floor, meet-me-room to cage, Ethernet from carrier circuit costs?  (This xcon is approx 30 feet..)

Thanks!

James

Sent from my iPad



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      Keith Stokes

[cid:71D8C5C8-00C4-4DF2-8EA2-9D534D8EB9A6@neilltech.com]