nanog mailing list archives
Re: Monitoring service that has a human component?
From: Mark Milhollan <mlm () pixelgate net>
Date: Fri, 7 Dec 2018 12:38:23 -0800 (PST)
On Wed, 5 Dec 2018, David H wrote:
Hey all, was curious if anyone knows of a website monitoring service that has the option to incorporate a human component into the decision and escalation tree?
Isn't this merely a matter of escalation, since either alerts someone and it is just a matter of who, when and how often? The usual way of putting a human in the loop is for some events to create tickets to be triaged as staff has time, or all events get tickets but with some created in a lower priority queue w/o escalation and others in a high priority queue w/escalation. As a service though, sorry, no I've not seen such. /mark
Current thread:
- Monitoring service that has a human component? David H (Dec 05)
- Re: Monitoring service that has a human component? Jared Mauch (Dec 05)
- Re: Monitoring service that has a human component? John Von Essen (Dec 05)
- Re: Monitoring service that has a human component? Dovid Bender (Dec 05)
- Re: Monitoring service that has a human component? Mark Milhollan (Dec 07)
- Re: Monitoring service that has a human component? Heath Jones (Dec 11)
- Re: Monitoring service that has a human component? Karsten Elfenbein (Dec 11)