RE: Inbound Call Issues

[Luke Guillory <lguillory () reservetele com>]

Yes but I’m in South Louisiana, we’re only seeing issues with Sprint Cell inbound at the moment. I think someone 
mentioned T-Mobile but haven’t confirmed. We’ve reached out to ATT since the calls are coming into the tandem, they’ve 
kicked the ticket to maintenance group.

We’ve also opened a ticket up with Sprint today, don’t think anything has come of it yet.




Luke


ns



From: NANOG [mailto:nanog-bounces () nanog org] On Behalf Of Will Duquette
Sent: Friday, August 17, 2018 2:31 PM
To: nanog () nanog org
Subject: Inbound Call Issues

Has anyone had issues reported over the last few weeks from customers with inbound calls in the Northeast reporting the 
following:

1. Long call setup
2. No ring back or very delayed ring back (Post Dial Delay)
3. Delayed audio in calls.  Persons on each end maybe talking over each other.
4. Multiple call logs showing up for a single call in logs.

We have been engaging multiple providers (CCI, Spectrum, Windstream and Onvoy) and have been making some progress but 
are looking to see if anyone else is experiencing the same issues.

Thanks,

--
Will Duquette
Network Engineer II
GWI

Office:   207-602-1228
Cell:      207-590-2084
Fax:      207-282-5036
www.gwi.net<http://www.gwi.net>