nanog mailing list archives

Re: Hurricane Maria: Summary of communication status - and lack of


From: Sean Donelan <sean () donelan com>
Date: Tue, 3 Oct 2017 13:55:48 -0400 (EDT)


After two weeks it appears the situation is stabilizing (not getting worse) on Puerto Rico and U.S. Virgin Islands. But recovery and logistics still seems very slow in both territories. A reminder, I am focusing on U.S. Territories, but other Caribbean islands are still recovering from Hurricane Irma and Maria.

Fatalities
  Puerto Rico: 16 storm related (last report Sept. 27)
               Media estimate at least 60 storm related deaths
CDC mortatility rate for PR: average 80 deaths per day all causes
  U.S. Virgin Islands: 5 storm related (last report Oct. 3)
                       30 deaths from all causes (natural causes, accidents, homicides)


Telecommunications

 Satellite phones
     Iridium reports over 2,000 non-military satellite phones active,
        normally less than 10 non-military satellite phones active in
        Puerto Rico and U.S. Virgin Islands area.  Iridium does not
        release military usage.

 Landline phones
     813,546 landlines (CIA World Factbook)

ILEC (Claro) reports all Central Offices have voice, data and long distance working. Estimate 40% of landline subscriber local loops are in service, mostly in metro areas.

     CLECs - no reports

     Cable - all cable subscribers currently out of service

 Wireless mobile phones
     3,227,281 (CIA World Factbook)

AT&T, Claro and T-Mobile announced extension of "open roaming" agreement between networks. I expect Sprint and Open Mobile will also extend their participation. Because open roaming makes accurate billing impossible, all carriers also announced they are waiving charges in Puerto Rico.

Puerto Rico Telecommunications Regulatory Board announced carriers have continued their joint restoration agreement. PRTRB expects 60% restoration of service by end of October, and 100% restoration of service before Christmas. I can not evaluate this forecast, but it seems aggressive; or the level of service will be the bare minimum and capacity will be very congested.

Claro reports it has at least one cell site active in 28 of 78 municipalities, covering about 310,000 subscribers. It may not be high-quality service, but its some service.

AT&T, Open Mobile, Sprint and T-Mobile have not disclosed how much of their networks are operating. AT&T stated it is carrying 8 million calls and 4 million texts per day.

FCC reports 2359 out of 2671 (88%) cell sites on Puerto Rico are out of service.

PRTRB reports 1254 out of 1619 (77%) cell sites on Puerto Rico are out of service.

I still do not understand the different statistics being reported by FCC and PRTRB or how they calculate their statistics.

ROK Mobile and M2Catalyst, mobile metrics platforms, have published estimates of cell tower damage in Puerto Rico

         Claro: 14% cell sites operating
         Open Mobile: 8% cell sites operating
         Extended Network: 7% cell sites operating
         T-Mobile: 31% cell sites operating
         CLARO|TELCEL: 6% cell sites operating
         AT&T: 18% cell sites operating

Percentages are affected by the denominators, i.e. share, which wasn't released. But it does show all carriers experienced a lot of damage.

http://www.prnewswire.com/news-releases/presently-over-86-of-cell-sites-in-puerto-rico-are-still-not-operating-in-aftermath-of-hurricane-maria-300530074.html

American Tower, Crown Castle and SBA, which collectively own many physical towers leased by mobile carriers on Puerto Rico, report little material structural damage to the towers themselves. But there was substantial damage to carrier customer equipment on the towers and lack of electric power at almost all towers. Note: there are twitter photos of at least two collapsed towers, but I don't know those tower owners.

U.S. Virgin Islands has almost no change (or getting slightly worse) in number of working cell sites during the last week.


 Internet Services

   647 IP networks out of 1205 are routed from Puerto Rico (RIPE)

   66 IP networks out of 70 are routed from U.S. Virgin Islands (RIPE)


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