nanog mailing list archives

Re: Do you have INOC-DBA set up? (was: Re: PCH.net questions and thoughts - Re: Prefix hijacking by AS20115)


From: "Bob Evans" <bob () FiberInternetCenter com>
Date: Tue, 29 Sep 2015 09:13:38 -0700

Neils, do you actually work at in a NOC operation with BGP operations and
policies you can change - a backbone with customers? If not - I would
understand why email is fast enough for you.

Maybe SIP iNOC phone isn't the right answer - but it seems to work fine
everywhere I go. There just has to be a better way of communicating other
than posting an email to a board - which isn't focused on a live network
emergency. Something that's self filtered by all of us for a specific use.

Say....An email/ text might work well or even better than SIP - if we had
an APP that noticed a specific key or coded line plus your ASN to then
ring my phone with an urgent ring tone.....hence, the idea of an NOC APP
for that.

Something other than "No I won't do anything different" - an idea or
concept something you would embrace for such a moment. The iNOC phone
wasn't embraced. Maybe a APP is a better idea than a phone.

Thank You
Bob Evans
CTO




* jra () baylink com (Jay Ashworth) [Tue 29 Sep 2015, 17:31 CEST]:
The idea of a private tieline network that is connected, by SIP, to a
line
appearance in the NOC of each AS, and no one else is on it, seems like a
fine idea to me.

Until you take into account that SIP doesn't work through many
firewalls, that people generally don't give a second thought to
timezones, that network engineers generally dislike having to mess
with voice systems, etc. etc.

2 out of 3 INOC-DBA calls I ever received were silent on their end
(presumably) due to firewalls; the third call was a test.


And that was INOC-DBA's original goal, as I understand it:

You're having a problem?  It's coming from some specific AS?

Pick up the phone, mash the red INOC line button, dial the AS
number, and you're talking to their NOC.

And that's *authenticated*: since it's low enough churn to set up
by hand, it's authenticated by humans.

In other words, it wasn't secure, it wouldn't scale and churn killed it.


Show of hands: who has it set up, correctly, right now?

No.  There is nothing I'd do after receiving a phone call that I
wouldn't do via email anyway.


      -- Niels.




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