Updating dns glue

[Mike <mike-nanog () tiedyenetworks com>]

Hi,

    Due to a recent fiber cut in northern california, I've stepped up 
my plan to have one authoritative dns and backup mail exchanger located 
on another network far, far away. I am sadly having immense trouble with 
dotster understanding that I need to update the ip address of a glue 
record, as I host my own stuff,  for which their gui has no abillity and 
which phone support says open a ticket for which the e-mailed response 
was utter cluelessness, claiming they checked and it's already set... 
yeah, you recursed and hit my existing ns which gave you the answer, but 
it's the roots which need to know.... <sigh>

    Honestly the last time I mucked with this low level of a function I 
was actually emailing unenceypted spoofed 'mail from' secured templates 
to internic. I find the modern registrars to be a huge improvement, but 
in this regard I am confounded. I needed this done 24 hours ago. Anyone 
out there can tell me how to get this done?

Mike-