nanog mailing list archives

Re: Ghosts in our 6 New Ubiquity Pros - provision issues.


From: Brielle Bruns <bruns () 2mbit com>
Date: Fri, 19 Jun 2015 12:40:36 -0600

On 6/19/15 12:26 PM, charles () thefnf org wrote:
<snipped comments about much cpe sadness>

These two issues alone have caused me major issues with the devices
randomly being unable to get new configurations or download firmware
updates.


Question. Once they have connected and are "happy", do they drop off (re
provision) like Bob is mentioning?
I'm still not entirely sure what is meant by "re provision". I've not
seen it answered in the thread.




Reprovisioning with Unifi happens any time you make a configuration change. The next time the device does it's check-in (don't remember how often it checks in, but its at least once a min), the UAP will get a copy of its updated configuration, load it, then activate the changes (and reboot if necessary).

If the device never goes out of provisioning state, then it hasn't managed to pull its configuration or firmware properly and will likely keep trying.

When the device is having complete connection issues, it will show up as Disconnected rather then Provisioning in the controller.

Useful thing I've done - when a device is randomly having issues with provisioning, I'll setup the remote syslog option in the config, and have it remote log to my controller's syslog. Usually, it will dump exactly the reason why its failing the provision to syslog, making it easier to diagnose.


I'm the head mod for /r/Ubiquiti, so feel free to bounce things off of
me privately with your Unifi setup,

Didn't know that sub reddit existed. Awesome.


Its not as busy as the forums, but there's sometimes good info there. There's also the IRC channel as well, which has a mix of users and some Ubnt employees.


--
Brielle Bruns
The Summit Open Source Development Group
http://www.sosdg.org    /     http://www.ahbl.org


Current thread: