nanog mailing list archives

Re: [SPAM]RE: [SPAM]RE: Mikrotik Cloud Core Router and BGP real life experiences?


From: Rob Seastrom <rs () seastrom com>
Date: Thu, 02 Jan 2014 07:15:33 -0500


Justin Wilson <lists () mtin net> writes:

      The biggest problem with Mikrotik is you just canĀ¹t call them up for
support on buggy code. In a critical network this can be a major problem.

I've contacted them (via email) and the experience seems to be exactly
the same as dealing with first level TAC at the big guys: the guy you
contact doesn't care much about your problem once he realizes that
it's a legitimate issue with their stuff and not simply a case of
pilot error for which he can refer you to the documentation, and
eventually you give up and develop a workaround, such as it is.

-r




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