Re: AOL Mail updates DMARC policy to 'reject'

[Mike A <mikea () mikea ath cx>]

On Fri, Apr 25, 2014 at 01:35:53PM -0400, Miles Fidelman wrote:
> Chris Adams wrote:
> > Once upon a time, Steven Saner <ssaner () hubris net> said:
> > > We run several mailing lists for customers. We frequently get feedback
> > > reports from AOL saying that the AOL user has flagged the message as
> > > spam. So, we remove said user from the list. They then complain that
> > > they have been removed and swear that they didn't do it. Anyone have a
> > > handle on what this is about?
> > That has been a problem basically as long as AOL has had the feedback
> > loop.  The theory is that some AOL users use "This is spam" as a delete
> > button; apparently at one point the buttons were right next to each
> > other (making it an easy accident).
>
> I still see this one, both accidentally and intentionally (I'm not
> interested in this topic, so it's spam.)
>
> Most of the lists I run are small - parent-teacher organizations, churches,
> and such - and I generally warn people about hitting the spam button, then I
> drop them if they do it again.

I see this very frequently -- dozens of times per day -- for all manner of
things, including receipts for fairly expensive state government licenses
and permits. I can't imagine anyone intentionally marking these as spam, but
certainly can see a finger check causing the problem.

-- 
Mike Andrews, W5EGO
mikea () mikea ath cx
Tired old sysadmin