Re: DNS caching issues with AT&T, Verizon (UUNET) DNS Servers

[Ilan Erenstein <ilan () jobvite com>]

Thank you very much good sir.  We appreciate it.

-Ilan

On Jun 26, 2013, at 6:12 AM, Anthony Williams <alby.williams () verizon com> wrote:

> Ilan:
>
>  I passed along your request on the UUNET end and the cache has now
> been flushed on the US side. I might have to do some POC digging on the
> UK side.
>
>
> jobvite.com@198.6.100.25 (UUNET (US)):
>
> jobvite.com.          300 IN SOA ns-1989.awsdns-56.co.uk.
> awsdns-hostmaster.amazon.com. (
>                               2013062506 ; serial
>                               7200       ; refresh (2 hours)
>                               900        ; retry (15 minutes)
>                               86400      ; expire (1 day)
>                               300        ; minimum (5 minutes)
>                               )
>
>
> -Alby
>
>
>
>
>
>
>
> On 6/25/2013 11:28 PM, Ilan Erenstein wrote:
> > Hello all,
> >
> > I'm writing to all of you in hopes that you're able to help me.  The web site for the company I work for 
> > jobvite.com<http://jobvite.com> was hosted by GoDaddy.  They dropped our record and it was able to propagate to all 
> > ISPs DNS servers.  I was able to move our record on OpenSRS but not before empty records were able to propagate to 
> > several DNS servers.  Now our customers aren't able to pull up our website.  This is also causing rejected/deferred 
> > emails into our candidate system.
> >
> > This is what I'm seeing: 
> > http://www.digwebinterface.com/?hostnames=jobvite.com&type=SOA&colorize=on&useresolver=8.8.4.4&ns=all&nameservers=
> >
> > I need help with clearing the cache for AT&T and Verizon (UUNET) DNS servers to make sure they pick up the new 
> > record for our domain.  Here are some of the DNS servers from the above link:
> >
> > 165.87.13.129 (AT&T (US))
> > 158.43.240.3 (UUNET (UK))
> > 198.6.100.25 (UUNET (US))
> >
> > Any help in getting this problem resolved from the network folks in AT&T and Verizon (UUNET) would be greatly 
> > appreciated.
> >
> > Thanks,
> >
> > Ilan Erenstein
> > Jobvite Inc.
> > ilan () jobvite com<mailto:ilan () jobvite com>
> > (415) 866-8738