nanog mailing list archives
ONT diagnostics (WAS: Re: Muni fiber: L1 or L2?)
From: John Osmon <josmon () rigozsaurus com>
Date: Wed, 30 Jan 2013 17:58:28 -0700
On Tue, Jan 29, 2013 at 07:53:34PM -0800, Owen DeLong wrote: [...]
It really isn't. You'd be surprised how many uncompensated truck rolls are eliminated every day by being able to talk to the ONT from the help desk and tell the subscriber "Well, I can manage your ONT and it's pretty clear the problem is inside your house. Would you like to pay us $150/hour to come out and troubleshoot it for you?"
Showing some ignorance here, but... Does anyone make an ONT with a blinky light that you can toggle on/off remotely? It'd be great to say: Go look at the "it works" light. If the remote tech can control the light, the end user would have a better idea that the upstream provider really *was* in control -- rather than trying to placate the caller.
Current thread:
- Re: Muni fiber: L1 or L2?, (continued)
- Re: Muni fiber: L1 or L2? Zachary Giles (Jan 29)
- Re: Muni fiber: L1 or L2? Miles Fidelman (Jan 29)
- Re: Muni fiber: L1 or L2? Mikael Abrahamsson (Jan 30)
- Re: Muni fiber: L1 or L2? Leo Bicknell (Jan 29)
- Re: Muni fiber: L1 or L2? Owen DeLong (Jan 29)
- Re: Muni fiber: L1 or L2? Leo Bicknell (Jan 29)
- Re: Muni fiber: L1 or L2? Owen DeLong (Jan 29)
- Re: Muni fiber: L1 or L2? Leo Bicknell (Jan 29)
- Re: Muni fiber: L1 or L2? Owen DeLong (Jan 29)
- Re: Muni fiber: L1 or L2? Jay Ashworth (Jan 30)
- ONT diagnostics (WAS: Re: Muni fiber: L1 or L2?) John Osmon (Jan 30)
- Re: ONT diagnostics (WAS: Re: Muni fiber: L1 or L2?) Jake Khuon (Jan 30)
- Re: ONT diagnostics (WAS: Re: Muni fiber: L1 or L2?) joel jaeggli (Jan 30)
- Re: ONT diagnostics (WAS: Re: Muni fiber: L1 or L2?) Jason Baugher (Jan 30)
- Re: ONT diagnostics (WAS: Re: Muni fiber: L1 or L2?) Randy Bush (Jan 30)
- Re: ONT diagnostics (WAS: Re: Muni fiber: L1 or L2?) Jason Baugher (Jan 30)
- Re: ONT diagnostics (WAS: Re: Muni fiber: L1 or L2?) Jay Ashworth (Jan 30)
- Re: Muni fiber: L1 or L2? Jay Ashworth (Jan 30)
- Re: Muni fiber: L1 or L2? Leo Bicknell (Jan 30)
- Re: Muni fiber: L1 or L2? Jay Ashworth (Jan 30)
- Re: Muni fiber: L1 or L2? Leo Bicknell (Jan 30)