Re: The Making of a Router

[Nick Cameo <symack () gmail com>]

> > Unless they deem that it's "outside of scope".  Or they can't get anyone to
> > you inside of SLA[1].  Or they send someone incompetent.  Or it's a problem
> > that's never happened before.

Amen!

> > *Everything* is a nightmare to support.  A DIY project just means that
> > you're betting you're smarter than whoever the vendor sends to fix their
> > thing.  Maybe it's a good bet, maybe it isn't.

Amen Again!


> > I'm sure you've got plenty of horror stories of DIY project support; I've
> > got plenty of horror stories of vendor support.  Perhaps we can get together
> > some day and have a story-off.  <grin>

Nightmares come in colours of green, teal, and purple!