SunGard contact in Boston datacenter?

[Ryan Malayter <malayter () gmail com>]

Anybody from SunGard lurking?

We're observing major packet loss on an AT&T link to SunGard 
router 74.205.255.246 in Boston.

We have a SaaS vendor behind that router, and the application is all but 
unusable. The SaaS vendor's support staff aren't able to address the issue 
with SunGard (or don't know how).

Thanks for any help,
--
Ryan Malayter