Re: facebook.com DNS not found 20120218 2125 UTC

[Jay Ashworth <jra () baylink com>]

----- Original Message -----
> From: "Christopher Morrow" <morrowc.lists () gmail com>

> This sort of thing happens 'often' ('XXX is not available, wtf?')
>
> should there be some set of troubleshooting steps followed, like a
> list of thing you'd do in order to show you'd troubleshot the problem
> and it wasn't "your problem"? Something along the lines of:
>
> o whois output
> o dig NS output
> o dig +trace output
> o 'downforeveryoneorjustme.com' says things are tango-uniform
> o other...
>
> reported such that others can either refute usefully or corroborate.

That's our ruleset on Outages; I repost it every so often (optimally
monthly, though it's not automated yet...)

Cheers,
-- jra
-- 
Jay R. Ashworth                  Baylink                       jra () baylink com
Designer                     The Things I Think                       RFC 2100
Ashworth & Associates     http://baylink.pitas.com         2000 Land Rover DII
St Petersburg FL USA      http://photo.imageinc.us             +1 727 647 1274