RE: Verizon's New Repair Method: Plastic Garbage Bags

[Eric Wieling <EWieling () nyigc com>]

Unfortunately, the lines are being resold by a CLEC.  My understanding is the PUC/PSC doesn't take complaints from 
CLECs and, since the customer is customer of the CLEC, any complaints which are filed go against the CLEC, not Verizon. 
 

-----Original Message-----
From: Justin M. Streiner [mailto:streiner () cluebyfour org] 
Sent: Monday, August 20, 2012 3:41 PM
To: nanog () nanog org
Subject: Re: Verizon's New Repair Method: Plastic Garbage Bags

On Mon, 20 Aug 2012, Joel Esler wrote:

> Can we all just agree that the whole pole needs to be restrung?
> That's horrible!

Agreed, but Verizon and whoever happens to be on that pole are pretty unlikely to do that unless pushed.  The NY Public 
Service Commission might find the state of what's on that pole interesting, particularly with supporting documentation 
(trouble history, pole number/location, etc).

jms

> On Aug 20, 2012, at 3:25 PM, Harry Hoffman <hhoffman () ip-solutions net> wrote:
>
> > What? That's totally legit. Look! There's even bubble wrap there for 
> > cushioning! ;-)
> >
> > On 08/20/2012 03:09 PM, Eric Wieling wrote:
> > > For a while we have had a customer with some lines which go down every time it rains.   We put in the trouble 
> > > ticket, a couple of days later Verizon says the issue is resolved...until the next time it rains.
> > >
> > > The customer sent us some pictures today of the pole outside their office.   The repair appears to be wrapping some 
> > > plastic bags around something up on the pole.  Here is link to the pictures the customer sent us, in case anyone in 
> > > the mood for a good scare.
> > >
> > > http://rock.nyigc.net/verizon/