Re: Partial Outage with TW Telecom and CenturyLink

[Bret Palsson <bret () getjive com>]

We have a ticket open with Level3. Our customers on the the west coast using CenturyLink are not receiving traffic.

-Bret

On Apr 24, 2012, at 10:35 AM, david peahi wrote:

> Yesterday at about 3 pm PDT DNS resolution problems were experienced
> through Centurylink. Apparently their Phoenix DNS servers were unreachable
> for some time. These types of incidents never happened with Qwest. Anyone
> else report a service degradation since Centurylink took over?
>
> On Tue, Apr 24, 2012 at 6:22 AM, Eric C. Miller <eric () ericheather com>wrote:
>
> > Morning Everyone,
> >
> >
> >
> > Yesterday between about 1900 and 2230 UTC, we had a partial drop with
> > reaching various sites through TW Telecom from our circuit in Orlando, FL.
> > The unavailable sites included Facebook, Newegg, and Godaddy. The outage
> > did not affect our Atlanta TW Telecom. I confered with a colleague who
> > manages a large customer in Apopka who said that they appeared not to be
> > affected. His circuit and ours loop to the same TW Telecom POP.
> >
> >
> >
> > But even more Murphy than that, our Centurylink secondary circuit was
> > having a routing loop issue at the same time, so while our BGP routes were
> > being advertised to world through Centurylink, the circuit was useless.
> > Centurylink aknowledged the existence of a bigger transport issue and said
> > that we weren't the only customer affected.
> >
> >
> >
> > Anybody else notice these issues or have any other insight?
> >
> >
> >
> > Thanks!
> >
> >
> >
> > Eric Miller