nanog mailing list archives

Re: AT&T DSL bypass first line


From: Jonathan Rogers <quantumfoam () gmail com>
Date: Tue, 10 Apr 2012 09:36:27 -0400

I can vouch for Uverse being excellent service, at least in my area
(Atlanta). It's fast, it hasn't gone down once in over a year since I got
it, and I went ahead and got the Uverse TV service as well which has proven
to be a better deal than cable offerings in my area (satellite isn't an
option due to the arrangement of my property). The 2WIRE gateway they
provide is surprisingly capable. Port forwarding, the ability to scan the
wifi spectrum to see what channels are occupied, and a lot more. I haven't
found the need to replace it although it doesn't support 802.11n so I'm
going to add an AP at some point.

Jonathan


On Tue, Apr 10, 2012 at 8:38 AM, Faisal Imtiaz <faisal () snappydsl net> wrote:

Yes, you can ask them to change the 'profile', which can make things more
stable.

Or you can dump you switch your DSL out for Uverse (Internet Only)...
Which is sold online (only) without any bundle.
In most cases you can end up with more bandwidth at the same or lower cost.

http://www.att.com/u-verse/**shop/index.jsp?shopFilterId=**
500001#fbid=y_8VIHP6LWJ<http://www.att.com/u-verse/shop/index.jsp?shopFilterId=500001#fbid=y_8VIHP6LWJ>

Faisal Imtiaz
Snappy Internet&  Telecom
7266 SW 48 Street
Miami, Fl 33155
Tel: 305 663 5518 x 232
Helpdesk: 305 663 5518 option 2 Email: Support () Snappydsl net



On 4/10/2012 1:45 AM, Seth Mattinen wrote:

On 4/9/12 8:21 PM, Brandon Ewing wrote:

I've been an AT&T DSL customer for 3+ years, with no issues until
they started sending people into my neighborhood to "start
retrofitting for UVerse".  Since they've visited, my PPPoE has
dropped once an hour, many times requiring me to restart my router
(Cisco 877) to get my virtual interface to come back up.

Speaking with the front line on the phone has given me nothing but
problems (in their defense, I do have a non-standard modem) --
could someone with knowledge provide me with a way to bypass the
CSRs and speak to someone with clue to work out debug logs and
figure out why I am suddenly an unhappy AT&T customer?


The same thing happened to me. You can try asking them to simply
change the line from "fastpath" to "interleaved" or lower the sync
rate. I was transferred to someone who made the changes live on the phone.

After they retrofitted my neighborhood for Uverse, fastpath would no
longer hold sync. I ultimately had to give up ADSL via my 877W because
AT&T coincidentally no longer offered anything better than 2Mbps ADSL
after the Uverse changes rolled through.

~Seth







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