nanog mailing list archives
Re: Why does abuse handling take so long ?
From: Brielle Bruns <bruns () 2mbit com>
Date: Sun, 13 Mar 2011 13:59:43 -0600
On 3/13/11 7:02 AM, sthaug () nethelp no wrote:
Well now, I'd say this varies considerably. There are definitely ISPs that care and*do* work hard at reducing abuse. But even so - assuming I'm an ISP that cares, - You're presenting me with evidence of abuse. OK, I don't know you. Why should I believe your evidence? At best I'm going to take it as a *hint*. - If I take your evidence as a hint, I'm going to want to correlate it with my own logs. This takes time.
This also applies in reverse when your asking to get out of a DNSbl. FWIW, when you deal with me on getting out of the AHBL, how well you handle my abuse report affects how well I handle your request to be delisted. :)
effort in == effort out
- I probably have customer contracts in place that specify under what circumstances I can actually take the customer off net. My tolerance of abuse may not be the same as your. Also, "due process" means that these things take time.
You aren't by chance related to Andrew Stevens? He's been going on recently about "due process" (quotes and all) to the point where certain newsgroups are flooded with socks.
If not, then you have my apology :)
Steinar Haug, Nethelp consulting,sthaug () nethelp no
-- Brielle Bruns The Summit Open Source Development Group http://www.sosdg.org / http://www.ahbl.org
Current thread:
- Why does abuse handling take so long ? Alexander Maassen (Mar 13)
- Re: Why does abuse handling take so long ? goemon (Mar 13)
- Re: Why does abuse handling take so long ? sthaug (Mar 13)
- Re: Why does abuse handling take so long ? Brielle Bruns (Mar 13)
- Re: Why does abuse handling take so long ? William Pitcock (Mar 13)
- Re: Why does abuse handling take so long ? Brielle Bruns (Mar 13)
- Re: Why does abuse handling take so long ? Andrew Kirch (Mar 13)
- Re: Why does abuse handling take so long ? Joel Jaeggli (Mar 13)
- Re: Why does abuse handling take so long ? Andrew Kirch (Mar 13)
- Re: Why does abuse handling take so long ? sthaug (Mar 13)
- Re: Why does abuse handling take so long ? goemon (Mar 13)
- Re: Why does abuse handling take so long ? Florian Weimer (Mar 13)
- Re: Why does abuse handling take so long ? Jeff Wheeler (Mar 13)
- Re: Why does abuse handling take so long ? Florian Weimer (Mar 13)
- Re: Why does abuse handling take so long ? Jeff Wheeler (Mar 13)
- Re: Why does abuse handling take so long ? goemon (Mar 13)
- Re: Why does abuse handling take so long ? Florian Weimer (Mar 13)