Re: Thank you Microsoft (and others)

[Ravi Pina <ravi () cow org>]

On Thu, Jun 09, 2011 at 01:47:48PM -0400, Valdis.Kletnieks () vt edu wrote:
> On Wed, 08 Jun 2011 21:45:25 EDT, Ravi Pina said:
>
> > We hit some vendor issues which prevented us from having a larger
> > showing, sadly.
>
> Sorry you weren't able to deploy more.  But the *important* question is:
>
> Did you get enough packet traces/logs/etc of the issue so the vendor is able to
> take some sort of action?

The issue was specific to a version of the code and a working
version was provided.  We were reluctant to rush out the upgrade
without due diligence.

One could argue we should have upgraded a while ago.  I'm not one
of those people ;)

-r