FW: Spamming and ssh attack from a customers

[Tarig Yassin <tariq198487 () hotmail com>]

> Depends on your acceptable use policy and terms of service.
>  If they won't or aren't able to respond effectively, I would say that (depdning on the who and what of your 
> customer), shutting down the port may be a viable next step.
Hi mike
 
In our case, the AUP gives us the right to do so, and some customers are not able. 
Is possible to deligate this issue to them (Through RIRs  databeses, emails will be sent to them directly not through 
us)? without new ASN and BGP requirements?
 
thanks

-- 
Tarig Y. Adam
 SUIN
www.suin.edu.sd




 
> Date: Thu, 6 Jan 2011 00:26:24 -0800
> From: mike-nanog () tiedyenetworks com
> To: nanog () nanog org
> Subject: Re: Spamming and ssh attack from a customers
>
> On 01/06/2011 12:21 AM, Tarig Ahmed wrote:
> > hi all
> >
> > I am receiving emails from many servers saying that: this ip (from a
> > customer) is trying to attacking one of our servers.
> >
> > Is it appropriate to filter ssh, telnet, and smtp from my customers, or
> > just forward the message to my customer contact persons?
>
> Depends on your acceptable use policy and terms of service. I would say 
> trying to micromanage the ip protos being used for these attacks is just 
> creating work for you - if they are the source, and you have credible 
> reports, then the customer should be notified and they should commit to 
> resolving the problem. If they won't or aren't able to respond 
> effectively, I would say that (depdning on the who and what of your 
> customer), shutting down the port may be a viable next step.
>
> Mike-