nanog mailing list archives
Re: SmartNet Alternatives
From: Andrey Khomyakov <khomyakov.andrey () gmail com>
Date: Fri, 11 Feb 2011 16:49:55 -0500
If only Cisco would sell "software only" support. 3rd party smartNet alternatives are nice for parts replacement. They suck for support, imho, especially, when it comes down to declaring a problem to be a bug. On quite a few occasions I found bugs in IOS and TAC submitted those as bugs and fixed them reasonably fast. Andrey On Fri, Feb 11, 2011 at 3:41 PM, John Macleod <JMacleod () alentus com> wrote:
Just interested in other peoples experience to companies offering alternatives to SmartNet? Pros/Cons/Tradeoffs? We currently have a mix of SmartNet and internal parts supply. John __ John Macleod Alentus UK Limited Seymour House South Street Bromley BR1 1RH +44 (0)208 315 5800 +44 (0)208 315 5801 fax alentus.co.uk | alentus.com "Please consider the environment before printing this e-mail This e-mail (and/or any attachment) contains information, which is confidential and intended solely for the attention and use of the named addressee(s). If you are not the intended recipient you must not copy, distribute or use it for any purpose or disclose the contents to any person. If you have received this e-mail in error, please immediately notify the sender. The information contained in this e-mail (and any attachments) is supplied in good faith, but the sender shall not be under any liability in damages or otherwise for any reliance that may be placed upon it by the recipient, nor does it constitute a contract in any way. Any comments or opinions expressed are those of the originator not of Alentus Corporation unless otherwise expressly stated."
-- Andrey Khomyakov [khomyakov.andrey () gmail com]
Current thread:
- Re: SmartNet Alternatives, (continued)
- Re: SmartNet Alternatives Randy Carpenter (Feb 13)
- Re: SmartNet Alternatives Christian de Larrinaga (Feb 16)
- Re: SmartNet Alternatives Florian Weimer (Feb 13)
- RE: SmartNet Alternatives George Bonser (Feb 13)
- Re: SmartNet Alternatives Todd Braning (Feb 15)
- Re: SmartNet Alternatives Neil J. McRae (Feb 16)
- RE: SmartNet Alternatives Richey (Feb 22)
- RE: SmartNet Alternatives Voll, Toivo (Feb 25)
- RE: SmartNet Alternatives George Bonser (Feb 25)
- Re: SmartNet Alternatives Seth Mattinen (Feb 11)
- Re: SmartNet Alternatives Daniel Roesen (Feb 12)
- Re: SmartNet Alternatives Skeeve Stevens (Feb 12)