RE: Speed Test Results

["Frank Bulk" <frnkblk () iname com>]

We host an Ookla Speedtest server onsite and find it a very reliable means
to identify throughput issues.  The source of any performance issues may or
may not be ours, but if a customer says things are slow we can usually
identify whether it's their PC or network (browsing is slow but speed test
runs fine) or a local or regional network issue (speed test runs slow).

If a customer gets less than 90% of the advertised throughput, we follow up
on it.

Frank

-----Original Message-----
From: Michael Holstein [mailto:michael.holstein () csuohio edu] 
Sent: Friday, December 23, 2011 1:27 PM
To: jacob miller
Cc: nanog () nanog org
Subject: Re: Speed Test Results


> Am having a debate on the results of speed tests sites.
>
> Am interested in knowing the thoughts of different individuals in regards
to this.
>   

They are excellent tools for generating user complaints.

(just like the "do traceroute and count the hops" advice from gamer mags
of old).

(my $0.02)

Michael Holstein
Cleveland State University