nanog mailing list archives
Re: Outage Management/Log Book
From: Nathanael Cariaga <nccariaga () stluke com ph>
Date: Mon, 25 Apr 2011 22:15:40 +0800
Have you tried otrs? On Apr 25, 2011, at 6:47 PM, "Payam Poursaied" <me () payam124 com> wrote:
Hi all May I have your recommendation regarding any outage management software and NOC log book(preferably open source) . I want to get fresh ideas about available software in this area. The below scenario may explain what I am looking for: One of the sites gets down, monitoring team would log it. Technical staffs follow it, they find there is something wrong in the site. Someone gets to the site and find there is a power failure. Make it correct. Monitoring team again see that site UP and update their log book put the recovery time and the reason (i.e. power failure) One of the simplest report from this system would be downtime per site/per reason. The ability to record group outage - manually or automatically based on network topology - (i.e. failure of a core router in a city which would be caused several sites failure) would be also useful. Best Regards Payam Poursaied
Current thread:
- Outage Management/Log Book Payam Poursaied (Apr 25)
- Re: Outage Management/Log Book Franck Martin (Apr 25)
- Re: Outage Management/Log Book Nathanael Cariaga (Apr 25)
- Re: Outage Management/Log Book Alex Nderitu (Apr 25)
- Re: Outage Management/Log Book Payam Poursaied (Apr 25)