Re: qwest outage no notice

[Steve Ryan <auser () mind net>]

Any other specifics?  Got a trouble ticket ID?

I'm located in the NW (Talent, Oregon, just over CA border..) and we 
have a few customers on Qwest T1's and the like.  We also have a 
customer who gets MPLS directly from Q.

We've yet to hear of any outages for our customers - but I suppose the 
night is still young...

Any other information you got might be helpful..

Regards,

Steve

On 1/7/2010 2:04 AM, Mike wrote:
> We just had a qwest outage of about 2 mins at 1:41am pst. When I 
> called to report it I was told it was a 200+ emergency software 
> upgrade due to a security concern, and that we will get a notice later 
> after the fact. Normally we get notices in advance, even for software 
> upgrades due to security or other important issues, so I am curious if 
> other qwest customers had the same experience and wether this is how 
> it's going to be from here on in? The affected platform was juniper 
> and I'd love to know the specfic case being addressed here.
>
> Mike-