nanog mailing list archives
RE: Mitigating human error in the SP
From: "Stefan Fouant" <sfouant () shortestpathfirst net>
Date: Mon, 1 Feb 2010 21:46:07 -0500
Vijay Gill had some real interesting insights into this in a presentation he gave back at NANOG 44: http://www.nanog.org/meetings/nanog44/presentations/Monday/Gill_programatic_N44.pdf His Blog article on "Infrastructure is Software" further expounds upon the benefits of such an approach - http://vijaygill.wordpress.com/2009/07/22/infrastructure-is-software/ That stuff is light years ahead of anything anybody is doing today (well, apart from maybe Vijay himself ;) ... but IMO it's where we need to start heading. Stefan Fouant, CISSP, JNCIE-M/T www.shortestpathfirst.net GPG Key ID: 0xB5E3803D
-----Original Message----- From: Suresh Ramasubramanian [mailto:ops.lists () gmail com] Sent: Monday, February 01, 2010 9:29 PM To: Chadwick Sorrell Cc: nanog () nanog org Subject: Re: Mitigating human error in the SP On Tue, Feb 2, 2010 at 7:51 AM, Chadwick Sorrell <mirotrem () gmail com> wrote:This outage, of a high profile customer, triggered upper managementtoreact by calling a meeting just days after. Put bluntly, we've been told "Human errors are unacceptable, and they will be completely eliminated. One is too many."Automated config deployment / provisioning. And sanity checking before deployment. -- Suresh Ramasubramanian (ops.lists () gmail com)
Current thread:
- Mitigating human error in the SP Chadwick Sorrell (Feb 01)
- Re: Mitigating human error in the SP Suresh Ramasubramanian (Feb 01)
- Re: Mitigating human error in the SP Dobbins, Roland (Feb 01)
- RE: Mitigating human error in the SP Stefan Fouant (Feb 01)
- Re: Mitigating human error in the SP Ross Vandegrift (Feb 03)
- Re: Mitigating human error in the SP Christopher Morrow (Feb 03)
- Re: Mitigating human error in the SP Michael Dillon (Feb 03)
- Re: Mitigating human error in the SP David Hiers (Feb 03)
- Re: Mitigating human error in the SP Michael Dillon (Feb 02)
- Re: Mitigating human error in the SP Suresh Ramasubramanian (Feb 02)
- Re: Mitigating human error in the SP Steven Bellovin (Feb 02)
- Re: Mitigating human error in the SP Brian Raaen (Feb 03)
- Re: Mitigating human error in the SP Suresh Ramasubramanian (Feb 01)
- Re: Mitigating human error in the SP Suresh Ramasubramanian (Feb 01)