nanog mailing list archives

Re: Help: Verizon Account Manager


From: Christopher Morrow <morrowc.lists () gmail com>
Date: Sat, 3 Oct 2009 02:03:37 -0400

On Fri, Oct 2, 2009 at 11:54 PM, Randy Bush <randy () psg com> wrote:
On May 5 I was in touch with account manager J from Verizon who quoted
I don't have an account manager. Can anyone help?

is this for 19262 type services? 701-type services? private services?

you may have luck, for 701-type services, with the generic support
number... for the others I don't know :( 19262 is horrendous for
customer support experiences (for me and everyone else i know that has
to deal with it)

what does route views say?

:) 'no route to sales folk'

I never had good luck,m as an employee trying to bring business in, in
getting sales folk to help me... i doubt it's changed drastically
since then.

-chris


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