nanog mailing list archives
Re: HE.net, Fremont-2 outage?
From: Scott Howard <scott () doc net au>
Date: Wed, 4 Nov 2009 16:31:28 -0800
On Wed, Nov 4, 2009 at 2:56 PM, Joe Greco <jgreco () ns sol net> wrote:
Yup, just ask 365 Main how reliable they are - http://365main.com/status_update.htmlI would point out that my cursory review of the document linked above leaves a very positive impression. I don't know the actual details well enough to know if there is any reason to doubt the document... I would, however, tend to trust a vendor who disclosed events in this manner. Even the best systems can fail. How a failure is handled is in many ways the more important factor; being transparent about it is good for confidence.
Absolutely! 365 Main handled this outage very well, both at the time, but more importantly with the followup as you can see from the URL above, which as you can see was made (very!) public by them at the time, and not covered in "confidential/customer only/etc" warnings. Those that have (finally) received the notification from HE about yesterdays outage will notice the stark difference between the way they've handled it and the way 365 Main handled things... Scott.
Current thread:
- Re: HE.net, Fremont-2 outage?, (continued)
- Re: HE.net, Fremont-2 outage? Michael Holstein (Nov 04)
- Re: HE.net, Fremont-2 outage? Matthew Petach (Nov 04)
- Re: HE.net, Fremont-2 outage? Joe Greco (Nov 04)
- Re: HE.net, Fremont-2 outage? Seth Mattinen (Nov 04)
- Re: HE.net, Fremont-2 outage? Joe Greco (Nov 04)
- RE: HE.net, Fremont-2 outage? Alex Rubenstein (Nov 04)
- Re: HE.net, Fremont-2 outage? Joe Greco (Nov 04)
- Re: HE.net, Fremont-2 outage? Raphael Carrier (Nov 04)
- Re: HE.net, Fremont-2 outage? Scott Howard (Nov 04)
- Re: HE.net, Fremont-2 outage? Joe Greco (Nov 04)
- Re: HE.net, Fremont-2 outage? Scott Howard (Nov 04)
- Re: HE.net, Fremont-2 outage? Owen DeLong (Nov 04)
- RE: HE.net, Fremont-2 outage? Bryan King (Nov 04)
- Re: HE.net, Fremont-2 outage? Robert Mathews (OSIA) (Nov 04)
- Re: HE.net, Fremont-2 outage? Joe Greco (Nov 05)
- Human Factors and Accident reduction/mitigation Owen DeLong (Nov 05)
- Re: Human Factors and Accident reduction/mitigation Robert Boyle (Nov 05)
- Re: Human Factors and Accident reduction/mitigation Michael Peddemors (Nov 05)
- Re: Human Factors and Accident reduction/mitigation Owen DeLong (Nov 05)
- Re: Human Factors and Accident reduction/mitigation JC Dill (Nov 06)
- Re: Human Factors and Accident reduction/mitigation Owen DeLong (Nov 07)