Re: Blackberry.net Email Administration Contact?

[Bruce Horth <bruce.horth () gmail com>]

https://ws.arin.net/whois/?queryinput=!%20RIM

abuse () rim com
ipadmin () rim com


On Wed, Jun 10, 2009 at 22:08, Mark Pace<pace () jolokianetworks com> wrote:
> At the moment it appears as tho the blackberry email storm has
> subsided.  I thought I'd share a most excellent letter I got from
> Blackberry after one of the Nanog users was kind enough to forward my
> email along to them:
>
> > Hello Mark,
> >
> > Thank you for contacting BlackBerry Customer Support.
> >
> > We have determined that you purchased your BlackBerry product through one of our carrier partners.  Your service 
> > provider fields general queries and provides technical support for all BlackBerry smartphone-related issues and can 
> > act as your first point of contact in these matters.
> >
> > You may also have the option to receive fee-based support directly from Research In Motion, the manufacturer and 
> > wireless experts for the BlackBerry solution. If you would like to learn more about this option, please dial the 
> > appropriate telephone number below and enter option 3 in the phone menu to be routed to BlackBerry Customer Care.
> >
> > If your organization has subscribed to BlackBerry Technical Support Services, please contact your IT department and 
> > have one of your named callers contact BlackBerry Technical Support.
> >
> > Note: BlackBerry Technical Support Services is an annual subscription program providing software maintenance and 
> > technical support services for your BlackBerry solution. Named callers are personnel within your organization who 
> > are authorized to contact our support staff. For more information on BlackBerry Technical Support Services, please 
> > visit:
> >
> > http://www.blackberry.com/support/tsupport/
> >
> > All BlackBerry smartphone users have free access to the BlackBerry Technical Solution Center. The BlackBerry 
> > Technical Solution Center provides a repository of support information, documentation and frequently asked 
> > questions, with enhanced search capabilities so you can easily search for and find the BlackBerry support 
> > information you need. Please visit:
> >
> > http://na.blackberry.com/eng/support/
> >
> > Thank you again for contacting us Mark and have a nice day.
> >
> > Sincerely,
> Lucky me!  I can contact my non-existent carrier or I can pay for
> support on a product I don't own that is flooding my network!  I feel
> privileged...
>
>
> pace
>
> Mark Pace wrote:
> > If anyone has a contact within Blackberry.net's email department, I'd
> > greatly appreciate it if you could get me in touch with them.  We're
> > getting hundreds of connections a second from their mail servers and
> > have had to block them.
> >
> >
> > Thanks in advance,
> > Mark Pace



-- 
BH