nanog mailing list archives
Re: Ahoy, SLA boffins!
From: William Herrin <herrin-nanog () dirtside com>
Date: Wed, 29 Jul 2009 15:25:02 -0400
On Wed, Jul 29, 2009 at 12:34 AM, Bill Woodcock<woody () pch net> wrote:
Am I over-thinking this?
The SLA's I've looked at promise me that if their service is hard down for a week (with no ambiguity whatsoever) they'll credit my bill for upwards of 2% of the $50k/year or so I spend on the Internet connection for my mutli-million dollar online service. So yeah, you're overthinking it. When they start coupling those SLAs with some sort of serious business loss insurance, then paying attention to the SLA and carefully examining what constitutes failure may make some kind sense at a technical level. Regards, Bill Herrin -- William D. Herrin ................ herrin () dirtside com bill () herrin us 3005 Crane Dr. ...................... Web: <http://bill.herrin.us/> Falls Church, VA 22042-3004
Current thread:
- Ahoy, SLA boffins! Bill Woodcock (Jul 28)
- Re: Ahoy, SLA boffins! Patrick W. Gilmore (Jul 28)
- Re: Ahoy, SLA boffins! Michael Dillon (Jul 29)
- RE: Ahoy, SLA boffins! Andreas, Rich (Jul 29)
- Re: Ahoy, SLA boffins! Leo Bicknell (Jul 29)
- Re: Ahoy, SLA boffins! Michael Dillon (Jul 29)
- Re: Ahoy, SLA boffins! Net (Jul 29)
- RE: Ahoy, SLA boffins! Holmes,David A (Jul 29)
- Re: Ahoy, SLA boffins! William Herrin (Jul 29)
- Re: Ahoy, SLA boffins! JC Dill (Jul 29)
- Re: Ahoy, SLA boffins! William Herrin (Jul 29)
- Re: Ahoy, SLA boffins! Matthew Petach (Jul 30)
- Re: Ahoy, SLA boffins! Stephen Sprunk (Jul 29)
- Re: Ahoy, SLA boffins! JC Dill (Jul 30)
- RE: Ahoy, SLA boffins! Leigh Porter (Jul 30)
- Re: Ahoy, SLA boffins! JC Dill (Jul 29)