RE: Can someone from SORBS contact me offlist?

["John Souvestre" <johns () sstar com>]

Hi Brielle.

Do they take two weeks to put a spammer on the list?

Regards,

John

    John Souvestre - New Orleans LA

> -----Original Message-----
> From: Brielle Bruns [mailto:bruns () 2mbit com]
> Sent: Saturday, July 11, 2009 12:12 PM
> To: nanog () nanog org
> Subject: Re: Can someone from SORBS contact me offlist?
>
> On 7/11/09 11:05 AM, Ronald Cotoni wrote:
> > Yes, they are really bad.  It is actually quite silly that a blacklisting
> > service is that slow on responding to problems.
>
> I find it unacceptable that people demand instant service from a company
> they don't have prior business arrangements/relationship with.  Average
> turn around time for the AHBL is around two weeks if we don't have an
> established contact and procedure with.
>
> How would you like it if a non-customer came to you demanding resolution
> to a problem with a free service you provide?  Would you drop
> everything, and give that non-customer the same service you give a
> paying customer?
>
>
> --
> Brielle Bruns
> The Summit Open Source Development Group
> http://www.sosdg.org    /     http://www.ahbl.org