Re: Bandcon

[Alan Hannan <alan () routingloop com>]

In a former life, I used Bandcon for point to point transport between POPs.
We did not use them for IP Transit.

I found Bandcon to be professional, responsive, and their technical design
and delivery quality very high.

Problems were extremely rare, and when they occurred they were dealt with
promptly.

I won't get involved in a point by point debate, as Todd seems to have set
the record reasonably straight and I trust happy customers will step up to
the plate, but I found them to be a positive vendor that stuck to their
contracts and delivered what they said they would deliver.

-alan


On Thu, Jul 9, 2009 at 1:43 PM, tb <tbraning () gmail com> wrote:

> Hi All,
>
> My name is Todd Braning, I work on the technical side of the BandCon
> house.  I am afraid Paul's email is inaccurate.
>
> Here are a few facts:
>
> BandCon offers transport services that can be configured as
> unprotected or protected.  If you buy an unprotected circuit, and the
> underlying transport has issues, your VC will have issues.  However
> that is not the case if you purchase a protected service.
>
> BandCon does not "just slap all your locations into one big VLAN and
> let unknown unicast flooding and MAC learning sort it out".  All
> circuits are provisioned as separate point to point MPLS VCs.  We do,
> in fact, utilize traffic engineering and do not oversubscribe our
> wavelengths.
>
> Regarding our NOC.  It is true that in the past, our NOC was sub par.
> This is no longer the case.  About a year ago we replaced all NOC
> technicians, brought in an experienced NOC manager and have made
> significant progress.
>
> Paul - I cannot find you in our customer database so I am not sure
> what services you bought from BandCon. However, I would be happy to
> speak with you, or anyone else interested, regarding the technical
> merits of our transport services.  If anyone is interested, please
> contact me.
>
>
> Thanks,
>
> Todd Braning