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SLAs for colo sites?


From: Hank Nussbacher <hank () efes iucc ac il>
Date: Sun, 22 Feb 2009 09:28:43 +0200

A neutral colo site has to just provide two things really: A/C and power. What happens when a colo site loses power even though they have all the necessary bells and whistles - generators, UPSs, multiple electrical carrier feeds, etc. Can anyone point me at actual online SLAs for colo sites that not only state 100% uptime but also state what happens if they fail that promise?

Thanks,
Hank



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