nanog mailing list archives

RE: Level3 tries cell-phone style billing scam on customers


From: "David Hubbard" <dhubbard () dino hostasaurus com>
Date: Thu, 31 Jul 2008 12:48:56 -0400

From: Patrick Giagnocavo [mailto:patrick () zill net] 

Anyone else seeing this same behavior from Level3?


We're going on three months of trying to get billing
issues resolved; and yes, no way to talk to a real
person anymore, nor are there any sales reps left
that have any interest in talking to their customers
as far as I can tell.  If it weren't for positive
experiences with tech support, they would be Verizon.

David


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