nanog mailing list archives
Re: ticket research
From: Marshall Eubanks <tme () multicasttech com>
Date: Thu, 20 Sep 2007 12:49:43 -0400
Dear Randy; On Sep 20, 2007, at 11:44 AM, Randy Bush wrote:
a respected researcher (with a grad student) i trust wants toobtain trouble ticket logs from different networks to understand the nature of failures in ISP networks. we hope that this analysis will help us develop troubleshooting techniques.they have some data already from abiline and a large euro telco. further,we can sign NDAs if needed and we'll anonymize the data before publishing.they realize that such data are extremely sensitive. and also know thatthey are buried in kinky databases etc. but one has to try.
Do they want tickets from ISP's or from users ? (Or, more precisely, from people experiencing
problems, or those fixing them ?) Regards Marshall
( and let's try not to rat-hole on nanog about why this is good, insane,will cause starvation in iowa, might end global warming, ... :) if you think you might be willing to help, drop me a note and i will introduce you. thanks. randy
Current thread:
- ticket research Randy Bush (Sep 20)
- Re: ticket research Marshall Eubanks (Sep 20)