nanog mailing list archives
Re: Quarantining infected hosts (Was: FBI tells the public to call their ISP for help)
From: "Suresh Ramasubramanian" <ops.lists () gmail com>
Date: Mon, 18 Jun 2007 21:00:11 +0530
On 6/18/07, Sean Donelan <sean () donelan com> wrote:
Automation is a non-starter unless you have people to deal with the exceptions. If you don't deal with exceptions, eventually problems with any automated system will overwhelm you. You can only hid behind IVR recordings "You call is very important to us" for so long.
You're preaching to the choir there. That still doesnt underrate the importance of automating this. Throwing people at it simply doesnt scale. -- Suresh Ramasubramanian (ops.lists () gmail com)
Current thread:
- Quarantining infected hosts (Was: FBI tells the public to call their ISP for help), (continued)
- Quarantining infected hosts (Was: FBI tells the public to call their ISP for help) Jeroen Massar (Jun 17)
- Re: Quarantining infected hosts (Was: FBI tells the public to call their ISP for help) Sean Donelan (Jun 17)
- RE: Assigning a fine (Was: Quarantining infected hosts (Was: FBI tells the public to call their ISP for help)) Frank Bulk (Jun 18)
- Re: Assigning a fine (Was: Quarantining infected hosts (Was: FBI tells the public to call their ISP for help)) Leigh Porter (Jun 18)
- Re: Quarantining infected hosts (Was: FBI tells the public to call their ISP for help) Suresh Ramasubramanian (Jun 18)
- Re: Quarantining infected hosts (Was: FBI tells the public to call their ISP for help) Jeroen Massar (Jun 18)
- Re: Quarantining infected hosts (Was: FBI tells the public to call their ISP for help) Suresh Ramasubramanian (Jun 18)
- Re: Quarantining infected hosts (Was: FBI tells the public to call their ISP for help) Sean Donelan (Jun 18)
- Re: Quarantining infected hosts (Was: FBI tells the public to call their ISP for help) Suresh Ramasubramanian (Jun 18)
- Re: Quarantining infected hosts (Was: FBI tells the public to call their ISP for help) Sean Donelan (Jun 18)
- Re: Quarantining infected hosts (Was: FBI tells the public to call their ISP for help) Suresh Ramasubramanian (Jun 18)
- Re: Quarantining infected hosts (Was: FBI tells the public to call their ISP for help) Sean Donelan (Jun 18)
- Re: Quarantining infected hosts (Was: FBI tells the public to call their ISP for help) Suresh Ramasubramanian (Jun 18)
- Re: Quarantining infected hosts (Was: FBI tells the public to call their ISP for help) Per Heldal (Jun 18)
- Re: Quarantining infected hosts (Was: FBI tells the public to call their ISP for help) Suresh Ramasubramanian (Jun 18)
- Re: Quarantining infected hosts (Was: FBI tells the public to call their ISP for help) Jack Bates (Jun 18)
- Re: Quarantining infected hosts (Was: FBI tells the public to call their ISP for help) Suresh Ramasubramanian (Jun 18)
- Re: Quarantining infected hosts (Was: FBI tells the public to call their ISP for help) Leigh Porter (Jun 18)
- Re: Quarantining infected hosts (Was: FBI tells the public to call their ISP for help) James Hess (Jun 18)
- Re: Quarantining infected hosts (Was: FBI tells the public to call their ISP for help) Jack Bates (Jun 19)
- Re: Quarantining infected hosts (Was: FBI tells the public to call their ISP for help) Leigh Porter (Jun 19)