nanog mailing list archives
RE: Earthlink NOC Contact Info
From: "Raymond L. Corbin" <rcorbin () hostmysite com>
Date: Wed, 18 Jul 2007 17:51:25 -0400
Hey, I believe I had this problem before as well. There was that and a few other problems with earthlinks mailservers. I'll contact you off list with the information that I could have about them, but you may need to go through their corporate relations dept first as they give the 'no one can talk to our postmaster team' speech. Raymond Corbin Support Analyst HostMySite.com -----Original Message----- From: owner-nanog () merit edu [mailto:owner-nanog () merit edu] On Behalf Of Jason J. W. Williams Sent: Wednesday, July 18, 2007 5:05 PM To: nanog () merit edu Subject: Earthlink NOC Contact Info Hello, We're having some serious issues with Earthlink's mail servers connecting 8-10 times to our servers to send a single message. The target is one of our e-mail security customers and really need to get in touch with the Earthlink NOC to find out why they are retrying when we are successfully accepting the message. Unfortunately, the NOC number's been removed from puck.net, and after being shuffled to 4 different departments at Earthlink we're being told to e-mail abuse () earthlink net. We've been trying to get this resolved for 6 months with Earthlink (noc () earhtlink net) and its to a pain point where really do need to resolve the issue. If anyone could point us in the right direction, or if you're with Earthlink contact us off-list it would be really great. Thank you in advance. Best Regards, Jason Williams DigiTar Support williamsjj () digitar com
Current thread:
- Earthlink NOC Contact Info Jason J. W. Williams (Jul 18)
- RE: Earthlink NOC Contact Info Raymond L. Corbin (Jul 18)
- Re: Earthlink NOC Contact Info David Hester (Jul 20)
- Re: Earthlink NOC Contact Info David Hester (Jul 20)