nanog mailing list archives
Re: tech support being flooded due to IE 0day
From: Gadi Evron <ge () linuxbox org>
Date: Thu, 21 Sep 2006 21:28:00 -0500 (CDT)
On Fri, 22 Sep 2006, Christopher L. Morrow wrote:
On Thu, 21 Sep 2006, Gadi Evron wrote:Are you telling me tech support overflow at this immense scale does not affect the ISP and its network staff as well?define 'immense scale' ... no calls here... so 'immense scale' in this case is 'nothing'. No, one thing you might say is that increased (channelling Vijay here...) calls from customers means increased 'Support Cost' and decreased profit
Thank you for providing me with a correct explanation.
margin over time. I'd also say: 1) how is this different from a large scale network outage for a provider
Exactly the same, only seen at a few, so is likely to be seen with others.
2) how is this different from any other large worm outbreak thing
It's not.
3) is this blackworm all over again? (all hype no bite... byte?)
A lot of bite. Unfortunately. Every month on the third many still lose their files. What was interesting to nanog then was the IMMENSE global cooperation and coordination, encompassing too many and working, to mitigate it. Unless some us us, others here try and keep nanog in the loop. I know this interested many here, and nanog is the best way to reach them. Such occasional operational issues not interesting to you are interesting to us. These emails cause more disturbance. Is nanog to be BGP only? Please let me know and I won't email these here. Simple enough. If not, we all take note of what is interesting to us. Gadi.
-Chris
Current thread:
- tech support being flooded due to IE 0day Gadi Evron (Sep 21)
- Re: tech support being flooded due to IE 0day Richard A Steenbergen (Sep 21)
- Re: tech support being flooded due to IE 0day Alexander Koch (Sep 21)
- Have you really got clue? Michael . Dillon (Sep 22)
- RE: Have you really got clue? Farrell,Bob (Sep 22)
- Re: Have you really got clue? Laurence F. Sheldon, Jr. (Sep 22)
- Re: Have you really got clue? Suresh Ramasubramanian (Sep 22)
- Re: tech support being flooded due to IE 0day Alexander Koch (Sep 21)
- Re: tech support being flooded due to IE 0day Richard A Steenbergen (Sep 21)
- Re: tech support being flooded due to IE 0day Gadi Evron (Sep 21)
- Re: tech support being flooded due to IE 0day Christopher L. Morrow (Sep 21)
- Re: tech support being flooded due to IE 0day Gadi Evron (Sep 21)
- Re: tech support being flooded due to IE 0day Dave Stewart (Sep 21)
- Re: tech support being flooded due to IE 0day Gadi Evron (Sep 21)
- Re: tech support being flooded due to IE 0day Adrian Chadd (Sep 21)
- Re: tech support being flooded due to IE 0day Gadi Evron (Sep 21)
- Re: tech support being flooded due to IE 0day Payam Tarverdyan Chychi (Sep 21)
- Re: tech support being flooded due to IE 0day Jared Mauch (Sep 21)
- Re: tech support being flooded due to IE 0day bmanning (Sep 21)
- Re: tech support being flooded due to IE 0day Paul Vixie (Sep 21)
- Re: tech support being flooded due to IE 0day Michael . Dillon (Sep 22)
- Re: tech support being flooded due to IE 0day D'Arcy J.M. Cain (Sep 22)