Re: APC Matrix 5000 question(s)

[Jonas Frey <jf () probe-networks de>]

Hi,

i am very sure that the batterys are dead. APC recommends to change the
batterys every 3 to 5 years. I'd change them every 3 years to be sure.
Its very unlikely that your 6 year old packs are still fully functional.
I had the same symptoms at a customers APC (3000VA) and the battery
packs were dead. Try to locate the packs on ebay, can save quite a bunch
of money (but beware of low quality packs).

Regards,
Jonas Frey

On Thu, 2006-07-27 at 16:07, up () 3 am wrote:
> Hi:
>
> I've had this APC Matrix 5000 with 3 XR battery packs for almost 6 years
> now, and it's generally been rock solid, with lots of uptime when
> needed...the average laod is only around 24%, which probably helps.
>
> At around 1am last night, my network had a power event which brought
> everything down...everything came back up on its own except a customer's
> colo server, which has a dead power supply and one of my servers, which
> had a dead drive in its RAID 1 (the other was ok).
>
> I looked at the UPS menus...status, etc and everything looked 100%, with
> "BAD BATTS 0", 12 hours+ of est runtime, etc.  I then decided to run a
> battery test, which I stupidly did without going into bypass mode first
> (kinda thought it would do that automatically), power was interrupted and
> the alarm started beeping with a "BAD BATT" light, after which power came
> back on and it eventually quieted down and looks the same as it did
> before...still "zero bad batteries" in the status menu, 100% etc.
>
> Any clues what the problem is here?  Is it the UPS itself, or one of the
> battery packs?  If the latter, is there a way to find out which one?
>
> TIA!
>
> James Smallacombe                   PlantageNet, Inc. CEO and Janitor
> up () 3 am                                                        http://3.am
> =========================================================================