RE: what will all you who work for private isp's be doing in a few years?

["Shaun Bryant" <sbryant () thepit org>]

I have to second this one, having used Comcast and qwest. I look for the small guy, they have something to loss if I 
drop them and switch. I also like that I can drive down to there office and sit on someone's desk if I am not getting 
the service I want.
 
Shaun

________________________________

From: owner-nanog () merit edu on behalf of Adam Jacob Muller
Sent: Wed 5/11/2005 12:33 PM
To: Matt Bazan
Cc: nanog () nanog org
Subject: Re: what will all you who work for private isp's be doing in a few years?




It's simple,
A DSL provider like speakeasy offers much more to a technical user 
like myself than Comcast does, plus they have an incentive to keep me 
happy, if i'm not i can leave and go with a competitor, comcast does, 
and has on many occasions, simply told me to go f*ck myself when i 
have service issues. (Sorry your modem died sir, the next we can get 
a tech out to your place is 2 weeks, when i don't need a tech I know 
what it means when a modem has a failure code).

The fact is, DSL is a competitive market, Cable is not, competitive 
markets keep customers happy, monopolies anger people.



Adam


On May 11, 2005, at 2:08 PM, Matt Bazan wrote:

> why in the world would anyone want to purchase dsl from a private
> reseller when i can get 4mb down 384 up from comcast for $25?  
> think you
> dsl resellers out there are doomed.  in fact, just a matter of time
> before most of you isps are down the toilet.  im reminded of the 
> mom and
> pop grocery store phenomenon that has now been replaced by the kohls,
> a&p, whole foods etc.  of course there will always be niche markets 
> but
> this is less applicable for a pure commodity like bandwidth.  yeah, i
> suppose you'll say something about value added services and such 
> and you
> may have a point but i doubt that will keep the ship afloat for long.
>
>
> !DSPAM:42824b1926542573616784!