nanog mailing list archives
Re: Road Runner contact needed
From: Mark Jones <markjo () netins net>
Date: Fri, 21 May 2004 10:35:13 -0500
On Thu, 20 May 2004 13:12:18 -0500 Mark Jones <markjo () netins net> wrote:
Does anyone have a Road Runner contact, or can a RR.com representative contact me offlist? Thanks. I've had no response (other than auto-ack) from removal () security rr com or similar channels for more than a month.
Thanks to all who replied. For reference - I called the NOC listed at http://puck.nether.net/netops/nocs.cgi and was transferred to someone that could answer my questions and explain what was going on. Apparently they DO read email sent to removal () security rr com, and un-block within one business day - they just don't tell you about it. In my case, it was a /24 that was blocked (mixture of dialup, dynamic dsl, and static). My query for info resulted in the /24 being unblocked, then later a trojaned customer spewed spam and got the /24 blocked again. This was repeated a couple times, apparently. It might have been better if I had specifically requested unblocking of just the one IP in there that actually runs a mailserver - it likely would have stayed unblocked. Mark A Jones Systems Administrator netINS, Inc. http://netins.net (515) 830-0698 markjo () netins net
Current thread:
- Road Runner contact needed Mark Jones (May 20)
- Re: Road Runner contact needed Mark Jones (May 21)
- Re: Road Runner contact needed Suresh Ramasubramanian (May 21)
- Re: Road Runner contact needed Mark Jones (May 21)