nanog mailing list archives
Re: UUNet Offer New Protection Against DDoS
From: Deepak Jain <deepak () ai net>
Date: Thu, 04 Mar 2004 13:33:28 -0500
They also are not guaranteeing that opening up the ticket won't take more than 15 minutes. I know a number of networks (when they hear you want to open a ticket for something important), put you on hold, call/page whoever it is and then take 10 minutes to open a ticket.
I know I may be nitpicking, but having been on hold BEFORE I've opened a ticket doesn't make me very happy with time-sensitive SLAs.
DJ Lumenello, Jason wrote:
No, but it sounds like SLA payouts are made in the event that they fail to respond in 15 minutes after a call is made. Maybe I am misinterpreting their SLA, but this seems much different then offering blanket payments for DoS down time. I will give them credit for guaranteeing a response in 15 minutes or less. Now is a response the opening of a ticket or the null routing of the attack traffic in 15 minutes? Jason-----Original Message----- From: Suresh Ramasubramanian [mailto:suresh () outblaze com] Sent: Wednesday, March 03, 2004 7:21 PM To: Randy Bush Cc: nanog () merit edu; Lumenello, Jason Subject: Re: UUNet Offer New Protection Against DDoS Randy Bush [3/4/2004 6:40 AM] :i think the north american idiom is putting your money where your mouth is.Thank you. That's exactly what I was driving at. Hmm.. one of the people in that "we've been doing this too" thread was XO. Do I take it then that XO provides for DDoS downtime in its SLA? -- srs (postmaster|suresh)@outblaze.com // gpg : EDEDEFB9 manager, outblaze.com security and antispam operations
Current thread:
- Re: Source address validation, (continued)
- Re: Source address validation Paul Vixie (Mar 07)
- Re: Source address validation (was Re: UUNet Offer New Protection Against DDoS) E.B. Dreger (Mar 07)
- Re: UUNet Offer New Protection Against DDoS Alex Bligh (Mar 06)
- RE: UUNet Offer New Protection Against DDoS Lumenello, Jason (Mar 03)
- Re: UUNet Offer New Protection Against DDoS Patrick W . Gilmore (Mar 03)
- Re: UUNet Offer New Protection Against DDoS Alex Bligh (Mar 04)
- Re: UUNet Offer New Protection Against DDoS Avleen Vig (Mar 04)
- Re: UUNet Offer New Protection Against DDoS Patrick W . Gilmore (Mar 03)
- RE: UUNet Offer New Protection Against DDoS Lumenello, Jason (Mar 03)
- Re: UUNet Offer New Protection Against DDoS Mark Kasten (Mar 03)
- RE: UUNet Offer New Protection Against DDoS Lumenello, Jason (Mar 04)
- Re: UUNet Offer New Protection Against DDoS Deepak Jain (Mar 04)
- RE: UUNet Offer New Protection Against DDoS Lumenello, Jason (Mar 04)
- RE: UUNet Offer New Protection Against DDoS Lumenello, Jason (Mar 04)
- RE: UUNet Offer New Protection Against DDoS Terranson, Alif (Mar 05)
- RE: UUNet Offer New Protection Against DDoS Terranson, Alif (Mar 05)