nanog mailing list archives
Knowledge tracking tools
From: Steve Francis <steve () expertcity com>
Date: Wed, 24 Mar 2004 10:06:19 -0800
What do people use for knowledgebases?I'm looking for a better (preferably open source) way to track change plans, event resolutions, etc.
e.g. an easy way to dig up what the changes that occured on a system were for, who did them, etc. Obviously rancid et al shows us what changed when, but not the change plan that was responsbile or what problem it solved.
Possibly adopting a new ticketing system as part of this, so if people have built such system on top of RT, etc, that would be good to know.
Thanks
Current thread:
- Knowledge tracking tools Steve Francis (Mar 24)
- Re: Knowledge tracking tools dsr (Mar 24)
- Re: Knowledge tracking tools Steve Gibbard (Mar 24)
- Re: Knowledge tracking tools Kevin Oberman (Mar 24)
- Re: Knowledge tracking tools Stephen Stuart (Mar 24)
- Re: Knowledge tracking tools Randy Bush (Mar 24)
- Re: Knowledge tracking tools esm (Mar 24)