nanog mailing list archives
Re: Security v. Privacy (was Re: Is there anything that actually gets users to fix their computers?)
From: Matthew Sullivan <matthew () sorbs net>
Date: Mon, 06 Oct 2003 11:38:38 +1000
Suresh Ramasubramanian wrote:
Sean Donelan [05/10/03 17:44 -0400]:What happens a few hours later when you start getting complaints again about the same customer? Do you turn the connection off again. AndSure, turn it off again. And again. Sooner or later, it will dawn on the customer that no, his system is not fixed. And in the meantime, both his bandwidth quota (if any) and the ISP's pipes avoid getting saturated with worms.
We have a better way - first time they get turned off.Second time they get turned off and told if it happens again you will be told to get service elsewhere.
Third time their account is deleted. I am yet to have one that has reached the third time - 85k users here. / Mat
Current thread:
- RE: Is there anything that actually gets users to fix their computers?, (continued)
- RE: Is there anything that actually gets users to fix their computers? Terry Baranski (Oct 03)
- Re: Is there anything that actually gets users to fix their computers? Laurence F. Sheldon, Jr. (Oct 03)
- RE: Is there anything that actually gets users to fix their computers? Kee Hinckley (Oct 04)
- Re: Is there anything that actually gets users to fix their computers? Suresh Ramasubramanian (Oct 04)
- Re: Is there anything that actually gets users to fix their computers? Kee Hinckley (Oct 04)
- Re: Is there anything that actually gets users to fix their computers? Suresh Ramasubramanian (Oct 04)
- Security v. Privacy (was Re: Is there anything that actually gets users to fix their computers?) Sean Donelan (Oct 05)
- Re: Security v. Privacy (was Re: Is there anything that actually gets users to fix their computers?) Suresh Ramasubramanian (Oct 05)
- Re: Security v. Privacy (was Re: Is there anything that actually gets users to fix their computers?) Sean Donelan (Oct 05)
- Re: Security v. Privacy (was Re: Is there anything that actually gets users to fix their computers?) Suresh Ramasubramanian (Oct 05)
- Re: Security v. Privacy (was Re: Is there anything that actually gets users to fix their computers?) Matthew Sullivan (Oct 05)
- Re: Security v. Privacy (was Re: Is there anything that actually gets users to fix their computers?) Suresh Ramasubramanian (Oct 05)
- Re: Security v. Privacy (was Re: Is there anything that actually gets users to fix their computers?) Valdis . Kletnieks (Oct 05)
- Re: Security v. Privacy (was Re: Is there anything that actually gets users to fix their computers?) Matthew Sullivan (Oct 05)
- Re: Security v. Privacy (was Re: Is there anything that actually gets users to fix their computers?) Sean Donelan (Oct 05)
- Re: Security v. Privacy (was Re: Is there anything that actually gets users to fix their computers?) Matthew Sullivan (Oct 05)
- Re: Is there anything that actually gets users to fix their computers? Robert Boyle (Oct 05)
- Re: Is there anything that actually gets users to fix their computers? Valdis . Kletnieks (Oct 05)
- Kiss-o'-death packets? Sean Donelan (Oct 05)
- Re: Kiss-o'-death packets? Paul (Oct 05)
- Re: Kiss-o'-death packets? Valdis . Kletnieks (Oct 06)